Data Virtualization ... Evolution or Revolution
Overall Satisfaction with TIBCO Data Virtualization
Identified
as one important enabler for the new digital ecosystem, is helping NOS build a Digital Stack and deliver new
capabilities much faster and enforce security, resilience, performance, and
scalability. We start by implementing Data Virtualization to support our Interactive Voice Response used by our Call Center 24x7 and expanding this capability to our digital channels providing the best experience to NOS customers.
as one important enabler for the new digital ecosystem, is helping NOS build a Digital Stack and deliver new
capabilities much faster and enforce security, resilience, performance, and
scalability. We start by implementing Data Virtualization to support our Interactive Voice Response used by our Call Center 24x7 and expanding this capability to our digital channels providing the best experience to NOS customers.
Pros
- Performance (Data Cache keeps a live "copy" of our data)
- Common data model design for Business and IT(improve data governance)
- Faster Implementation(time-to-market)
- Secure (systems not exposed)
- Resilience (support several scenarios simultaneous - online data vs cache data)
Cons
- Studio User interface more modern
- Messaging (Kafka, Pulsar,...) adapter out-of-the-box without the need to buy additional software
- FASTER time-to-market, from several months to weeks
- INCREASED information quality from batch to online event processing
- LOWERED costs due to multi functional agile team delivery(every week)
We are currently
using our customer live information from different data sources (on-prem and
cloud) and technology to support the different support channels.
The volume
and number of events supported to maintain the information achieve millions of
records and events every day.
With a throughput
of 44 service calls by second and 73 events by second.
using our customer live information from different data sources (on-prem and
cloud) and technology to support the different support channels.
The volume
and number of events supported to maintain the information achieve millions of
records and events every day.
With a throughput
of 44 service calls by second and 73 events by second.
Some information was not updated online. Customer in some use cases needs to interact with an assistant to perform some self-care tasks.
Data cache capability and flexibility to interact with different IT ecosystems frameworks and data sources.
Do you think TIBCO Data Virtualization delivers good value for the price?
Yes
Are you happy with TIBCO Data Virtualization's feature set?
Yes
Did TIBCO Data Virtualization live up to sales and marketing promises?
Yes
Did implementation of TIBCO Data Virtualization go as expected?
Yes
Would you buy TIBCO Data Virtualization again?
Yes
Evaluating TIBCO Data Virtualization and Competitors
Yes - Removes layers of
integration between backends and frontends
integration between backends and frontends
- Scalability
- Integration with Other Systems
- Ease of Use
Capability to integrate
in one platform the common data model and entities spread across multiple source
systems defined for a Business view.
in one platform the common data model and entities spread across multiple source
systems defined for a Business view.
TIBCO Data Virtualization Support
Using TIBCO Data Virtualization
Pros | Cons |
---|---|
Technical support not required Well integrated Quick to learn Convenient Feel confident using | Do not like to use Unnecessarily complex |
- Lineage
- Discovery
- Troubleshooting
- Scratchpad analysis
- Editing sql code
Comments
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