Overall Satisfaction with Tipalti
We use Tipalti to pay our worldwide crowd of patent and technology researchers. This is a core function in our organization. Tipalti solves the business problem of payments to people in many different countries and sometimes at relatively high dollar amounts up to $10K per payment. It also supports compliance with international money transfer laws.
- Captures payee information in a seamless and easy to integrate system
- Provides payees with a variety of payment options
- Integrates the money transfer process with our current process
- The UI is improving but still seems somewhat dated
- Some new functionality options have been somewhat hidden
- We cut our AP processing time to researchers by 90% after implementing Tipalti.
When we implemented Tipalti, PayPal was not supported for mass payments in India. The fees for PayPal transfers are generally higher than some of the Tipalti payment methods especially for larger payment amounts. We felt the additional payment options and the option to subsidize fees was a value add for our research community.