Simple but fully-featured solution that met all of our needs.
April 23, 2020

Simple but fully-featured solution that met all of our needs.

Dr. Tom G. Beaufort Wilson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with TMetric

We are using TMetric within our technical department; namely, for developers, quality assurance, as well as software configuration engineers.

The tool is used primarily for reporting of tasks and hours worked on different projects, which is needed by grant authorities and investors.

From a project management perspective, I can view at a glance the hours and costs associated with the work of my team in order to understand where effort and resources are going, in order to course-correct as well as estimate better for future projects.
  • Team time and cost pie chart overviews.
  • Integrations with related tools, such as calendar, browser, project and source code management - reducing friction for users.
  • Report exporting capabilities.
  • We use the integration with Zapier to connect our calendars to TMetric, and there is some limitation in that only one set of default settings (task, project) can be applied.
  • Time savings in creating reports for administrative purposes.
  • The monthly cost is negligible compared to the amount of time and effort it saves us.
We required the 3 fields to be entered: project, task and activity - with links to related software (in GitHub). When we last evaluated, in 2018, only TMetric enables us to configure these with sufficient granularity for our needs.
During 4 years, we have not needed much support, but when we did, the responses were fast and effective (although not always written in the most comprehensible English).

Do you think TMetric delivers good value for the price?

Yes

Are you happy with TMetric's feature set?

Yes

Did TMetric live up to sales and marketing promises?

Yes

Did implementation of TMetric go as expected?

Yes

Would you buy TMetric again?

Yes

We started using TMetric in 2016, then re-evaluated our choice in 2018 in a beauty contest with its primary competitors. Our conclusion at that time was TMetric was the only solution that would meet all of our needs.