Overall Satisfaction with TOPdesk
It is used in the whole organization, for Facility (visitors, rooms, reporting malfunctions), and ICT (incidents, changes, problems).
IT service management and facilities management.
- Self-service portal functionality
- Dashboard functionalities
- Reporting functionalities
- Search in more than one card type.
- Customizing change process
- Better selfservice possibilities
- SaaS solution: always up-to-date
- Communication using the system