Overall Satisfaction with TOPdesk
TOPdesk is used by the ICT department as a back office tool at Coloriginz.
70 - IT service management and facility management
- Friendly and simple user interface
- Easy incident management
- HRM module - the intake procedure could be better. To make your own intake procedure is complicated.
- The self-service portal has reduced the need for a front desk. So we can handle more incidents with less people.