CSM Review
April 12, 2016
CSM Review
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Totango
Totango is being integrated with Salesforce and is used by all departments aside from sales. The business problem in addresses are how to be proactive due to all the data one can collect and see at a glance. This in turn will help churn rate but most importantly, gives me so much of what I need to know at my fingertips.
- Customization - Helps you make your accounts unique so you can set up what you need to do your job efficently
- Health Reports at a Glance - Being able to quickly see anything to focus on
- Campaigns one is able to run
- Helping to be proactive to better increase lifetime value and building better relationships
- Salesforce
- DaPulse