Customer content that speaks for itself!
March 15, 2017
Customer content that speaks for itself!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with TrustRadius for Vendors
- TrustReport (Product Report)
We use the TrustRadius reviews to showcase how current customers are using our product, as well as gather feedback in order to make product and service updates. Our pre-sales team shares the reviews with potential customers and our product marketing team brings the feedback back to our engineering team. It's a great way to engage with our customers more closely and understand how they articulate their usage of the product.
- Easy to review, publish and promote customer reviews.
- Shareable content that is ideal for sales and marketing teams
- Very supportive and involved team!
- The amount of information can become overwhelming -- it's a good problem to have but I'd like a more digestible way of promoting and/or exporting the content.
- I think the landing pages could use some improvement aesthetically.
- Increase brand awareness
- Manage brand reputation
- Scale customer proof through reviews
- Third-party validation of marketing claims
- Identify candidates for case studies & advocacy
- Create sales enablement content
- Improve sales efficiency
- Gather product insights
- Identify & address customer issues
It's been great! The team is very responsive to questions we may have and always keeps us up to date with the latest product changes. They really care that we are using TrustRadius to its fullest!