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TrustRadius Review
October 31, 2019

TrustRadius Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TrustRadius for Vendors

We use TrustRadius to gather reviews from our customers. It helps us by uncovering valuable feedback from customers and enriches our engagement touch points with them.
  • Great support
  • Engaged team
  • Product capabilities could be expanded
  • UI could be improved
  • Helped uncover valuable customer feedback
Served as a powerful mechanism to gather positive feedback on our products.
Great for gathering feedback from customers, however if your dealing with large volumes of reviews surfacing customer quotes in a meaningful way can take some time.