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Totally Terrific TSheets!
November 02, 2017

Totally Terrific TSheets!

Sara Caliendo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TSheets

We are using TSheets in one of our departments where we have numerous team members working remotely. As of now, TSheets is helping us with capturing travel time to specific jobs and customers. The GPS feature is helpful to see who is working where, to better select team members for any newly scheduled work or cancellations.
  • Outstanding customer service team! They help answer any questions that come up. Shannon O. recently helped answer a question via Live Chat to help us determine how we can add more team members to the service.
  • Clean user interface on mobile app. All of our team members using the app daily like using it. They are able to see their time working easily, all at a push of a button.
  • Easy Administer/Manager level viewing. I can easily see hours being worked during the week and advise our scheduling of any items that need to be updated.
  • Customization of the Manual Time Card layout. Not sure how possible it is to customize, but the layout is only viewed by Job on left and day of the week on top horizontal. During a week, we may have numerous custom jobs listed that are not repeated more than 2-3 times. It can make it tedious to verify job and travel time.
  • GPS works great, but the GPS ping goes away sometimes during the day. This isn't a major con for our company, but for companies that need to know where team members are located, this could be a frustrating flaw in the GPS service.
  • In reporting, I am unaware of a method to break apart job task data into a graph. Looks like there is only an option to show job information.
  • Improved travel costing.
  • A great low cost solution.
  • Real-time view of labor hours to help reduce overtime costs where appropriate.
I like Toggl, but it is a better product for in-house teams, small companies, and personal productivity. TSheets is better for remote teams and project management. Toggl is missing (in the free version) GPS features. For the low cost, TSheets provides the start/stop features we like in Toggl but offers GPS for the remote team.
I think this service is great for companies in the service industry with team members working remotely. Management may want to see where team members are located during a given day. The added benefit of the scheduling feature is a 2-for-1 deal. Two services in one product can help with organization. This is probably less useful for office based companies.