QuickBooks Time (formerly TSheets)

QuickBooks Time (formerly TSheets) Reviews

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Ratings and Reviews
(1-25 of 190)

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Score 6 out of 10
Vetted Review
Verified User
Review Source
  • easy for payroll
  • time tracking
  • connects to Quickbooks
  • giving admin back passwords instead of employees
  • allowing to make duplicate timesheets when multiple employees work together and you have to enter or change each time sheet
  • Have attachments for each job
Jim Livingston | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Full tracking of the work activities of our employees, allowing us to constantly review the breaks they take during each daily workday, and thus calculate the amount of pay based on the amount of work and hours worked.
  • It shows a complete schedule of activities from the main tab of the platform, which is configured by the main administrator of our project, or our shift manager, so that everyone involved in the use of the platform can see the activities.
  • In case of requiring presence in any activity within the platform, QuickBooks Time has an excellent alarm system that reminds us of the times when we must carry out our work activities.
  • We have been very pleased with the quality that the QuickBooks Time communication team has offered us when clarifying our concerns about the payment methods of the service. They have offered convenient plans that completely fit our needs and budget, and for this reason we would like to recommend QuickBooks Time to improve the overall management of employee hours.
  • QuickBooks Time is a dynamic service that helps to make it easier to schedule and make revisions to all operations during working time, as it is helpful to delimit the hours of delivery of each file. The main thing about this software is that since it is easy to use, all employees involved can take care of submitting their activity and hours without any problems.
  • There is not a sufficiently accurate GPS location tracking capability, leading to detection errors by the platform. It means that sometimes the GPS shows the employee in locations where he/she was previously, and not the current locations.
  • There are too many limitations in the notes tab, which despite showing great utility does not allow attaching content in any kind of format beyond text documents.
  • The hours must be entered completely manually, demonstrating that the platform does not have artificial intelligence capabilities that allow it to adapt to our management and memorize the daily schedules and operations, so that future sessions will be automatic.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Allow for easy clock in and clock out for employees
  • Allow for scheduling of work shifts and assigning employees for those shifts
  • The desktop version of the TSheets schedule does not have a search feature. This makes it challenging to find things you are looking for without extra work
  • The app can be a bit buggy. Though it is a great app, there are many reasons that the app will stop syncing and can cause problems with staff scheduling
Nate Shields | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Tracking time: it's a fairly intuitive interface for tracking time against 1 or many projects
  • Reporting: being able to view reports for a person, or project and billable vs non-billable hours is very useful.
  • Interface: The UI isn't always super clear or easy in certain screens, it can leave you wondering which field needs correcting.
  • Making changes: It can be a bit cumbersome to make changes to submitted timesheets until you get familiar with where to do this.
Score 5 out of 10
Vetted Review
Verified User
Review Source
  • The mobile app is very user friendly.
  • It works on many phone platforms. IOS, Android and etc.
  • Offers an array of reports to provide employee trends.
  • We have been working with them for over a year attempting to successfully upload TSheets paydata to ADP.
  • The IT customer service takes weeks to respond and solve an issue.
  • Very hard to speak with the same customer service representative that's working on the particular case file.
Gigi Greene | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Support (their help desk team is incredibly helpful and always quick to respond).
  • Ease of access and use (the app is user-friendly an intuitive, and the desktop version is equally as approachable).
  • Manager functionality (it's useful to be able to clock employees in and out at multiple events on the same day by sorting them into different groups by manager/event).
  • GPS tracking (sometimes the GPS will drop a pin that's not particularly close to where the employee was at the time of clocking in/out).
  • Mobile efficiency (it's a bit of a battery drainer, the app - it's hard to make it through a full event without my phone completely dying).
  • Updates (I feel like the website is constantly undergoing updates that make it impossible to log in. It happens frequently enough that I've noticed it - so maybe fewer, larger updates during non-standard business hours).
  • I wish there was a way to view vacation and sick hours on T Sheets - though this may just be missing because our Controller hasn't plugged them in.
Heather Urban | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Allows tracking for billable items.
  • Easy for users to modify their time cards.
  • Very user-friendly for all employees. The employee age ranges from 20 years old to 65 years old.
  • Easily accessible with an app on a tablet/smartphone or at home on a desktop; people can use it anywhere!
  • Responsive and helpful customer service representatives whenever there are issues.
  • I'm not sure if this is an option and we just don't have it on our version, but I don't know how to change a single punch. If I forget to punch out (or punch in) I can only edit the "total hours" for the day and it deletes all punch history for that day. If it would be possible to just change the one mistake punch that would be ideal.
  • As a user, it doesn't show my PTO total (that could be an admin user portion on our end).
  • It would be helpful to be able to record "start mileage" and "end mileage" so we could track the total mileage for the week for both property managers and maintenance.
Emily Westergaard | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Customized time off reporting to track different times of PTO (vacation, sick, parental leave, jury duty, etc.).
  • Customized accruals: I can set standard accruals across the whole company, or I can set unique accruals. This is super helpful for our employees that work a modified 11-month schedule and don't accrue at the same rate as others.
  • Very easy to use a mobile app that enables employees to quickly submit their time off requests and notifies managers when approval is needed.
  • TSheets customer service is excellent. When I first set it up, I had a few questions, and their support chat feature was quick and painless.
  • It's a bit pricier than some other options, but the customization is unmatched by its competitors, so it's worth it, even for a small business like ours.
  • I really don't know of any areas that I'd recommend improvements on.
  • It's a great tool that does what it's supposed to without much hassle.
Scott Azarnoff | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Bill time by jobs
  • Easy and quick to clock in and out, and has separate button for lunch breaks
  • GPS tracking helps us to verify employee's activity on-site
  • Reminders to clock in / out can be very handy
  • Having a responsive app for iPad would be handy for management - I use the full desktop website which works pretty well, but it can be challenging to accurately select the edit checkbox instead of notes or other icons which are nearby
Paul Ellul | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • The user interface is straightforward.
  • The site loads quickly and runs well (no glitches with time sheets not being "clocked in").
  • The initial setup could have been better. Upon signup many of the menu items were literally replaced by a horizontal bar. There was an email verification sent, but it was not clear that use of the site was pending this verification.
Doug Guard | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • The support at Tsheets is an area that is handled well! I just chatted with Kelsey T and she was great to work with! She is extremely pleasant and answered my questions quickly and completely! With that kind of support, it's easy to feel comfortable working with TSheets.
  • We like the way it handles PTO as well!
  • One area that TSheets could improve is the client list. In our structure, we use the client list for jobs within our company. However, being a retail business, we have a lot of clients that are purchasing products that we do not track time with. But when we import updates from QuickBooks Online, we get all the retail clients as well. It would be nice to be able to archive multiple clients at once instead of going through a list of several hundred one at a time.
November 03, 2017

TSheets Rocks!

Lorena Wackford | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • It allows a breakdown of employees and hours on an assigned project.
  • It quickly integrates with Quickbooks to perform weekly payroll.
  • It gives a quick glance at which employees are on the clock working.
  • It tracks PTO accurately and again connects with the information in QB.
  • Excellent response to LIVE chat- Today I had the pleasure of chatting with Shannon she was awesome and very knowledgeable.
  • Customer section could use some improvement- searching features for techs on mobile devices
November 02, 2017

Totally Terrific TSheets!

Sara Caliendo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Outstanding customer service team! They help answer any questions that come up. Shannon O. recently helped answer a question via Live Chat to help us determine how we can add more team members to the service.
  • Clean user interface on mobile app. All of our team members using the app daily like using it. They are able to see their time working easily, all at a push of a button.
  • Easy Administer/Manager level viewing. I can easily see hours being worked during the week and advise our scheduling of any items that need to be updated.
  • Customization of the Manual Time Card layout. Not sure how possible it is to customize, but the layout is only viewed by Job on left and day of the week on top horizontal. During a week, we may have numerous custom jobs listed that are not repeated more than 2-3 times. It can make it tedious to verify job and travel time.
  • GPS works great, but the GPS ping goes away sometimes during the day. This isn't a major con for our company, but for companies that need to know where team members are located, this could be a frustrating flaw in the GPS service.
  • In reporting, I am unaware of a method to break apart job task data into a graph. Looks like there is only an option to show job information.
Dave Stock | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Review Source
  • Seamless integration with existing Account Software (Quickbooks Online)
  • Modernized punch clock system (Smart phone app)
  • Employee schedule.... a dream for any employee scheduler. Your employees will love it!
  • Analytics. The data provided is invaluable when it comes to job costing, or any other method of tracking labor costs and how they related to each particular job your customers are doing.
  • There is genuinely nothing that I would change or wish to see change with this software. I am excited to see what this application has in store. Only could go up from here!
Leanna Levine | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Allows for a lot of flexibility in the level of detail we can enter for job centers and customer jobs
  • Has a nice mobile app
  • Syncs to QuickBooks (usually) to allow us to run payroll straight from time sheets
  • The sync with QuickBooks can be problematic
  • The complexity makes it difficult to troubleshoot without support.
Sasha Froyland | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Time Tracking
  • Support multiple users
  • Scales
  • Reporting
  • Integration with Quickbooks
  • I would like the option to schedule automatic running of mid-week reports.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Simplifies payroll.
  • Just print out a weekly or bi-weekly report!
  • Simplifies invoicing.
  • By syncing with Quickbooks, it makes customer management and invoicing for hours worked much easier to manage.
  • Helps reduce timesheet fudging.
  • It's harder to falsify timesheets when every entry is logged with GPS tracking!
  • Most of the functionality is great, but I did notice one minor detail: like sometimes when I switch customers if the app doesn't immediately sync then I might find that the next time I try to switch customers it is still clocked-in on the first customer and it can be impossible to figure out exactly when you tried to switch originally. Other than that, any time I've had an issue the TSheets customer service team is exceptionally good and fast at helping me fix the problem or find a solution. As a matter of fact, I just had Jen D help me solve an issue faster than it took me to explain my issue to her!
January 30, 2018

We love TSheets!!!

Nolan Rohrer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Integrates so well with QuickBooks.
  • Tracks labor costs for each individual contract.
  • We use the Class feature for this. We enter contract names with the PO #s into the QuickBooks Class column, then employees are required to select a contract name when they clock in.
  • Tracks Worker' comp codes for each employee.
  • We use the Service Item feature for this. We enter each job description with the Worker's Comp codes into the Quickbooks Item column, then employees are required to select a job when they clock in.
  • This saves us huge on Worker's Comp costs as Oregon has different rates for each job.
  • I would love to have the option to share the schedules. With customers, generals, site managers, etc...
Curtis Bobsin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Employee interface is excellent and intuitive.
  • The export process into QuickBooks is flawless and seamless.
  • The historical records kept by TSheets are extremely helpful for project costing.
  • I'm looking forward to enhanced calendar use, integration with Google calendar would be awesome.
  • The ability to create Work Orders or Tickets and track them would complete this software as a go-to for service management.
January 04, 2018

TSheets is awesome!

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Live tracking of time spent on projects.
  • Integrates perfectly with QuickBooks Pro.
  • Excellent and immediate online help. Brad D. (BD1) walked me through a synchronization glitch with ease.
  • It would be nice to have an online chat feature available by simply clicking on an active coworker's name.

QuickBooks Time (formerly TSheets) Scorecard Summary

What is QuickBooks Time (formerly TSheets)?

QuickBooks Time (formerly TSheets) is a cloud-based time tracking and scheduling app that allows employees to clock in and out from the job site with the devices they’ve already got in their pockets. The vendor aims to help companies replace paper timesheets with accurate, electronic time data as well as make payroll and invoicing faster and less costly.

QuickBooks Time also accurately tracks time and GPS points (even without cell or internet service) then automatically syncs when back in service, making it a better (and cheaper) alternative to geofencing.

The Who’s Working” feature enables companies to see where employees are located and who’s working on what in real time. QuickBooks Time also features in-app scheduling that allows users to drag and drop shifts, assign jobs, see who’s working at a glance, and send alerts to managers if employees haven’t clocked in for a job or shift as scheduled.

The vendor offers free unlimited phone, email, and chat support to all customers.

QuickBooks Time (formerly TSheets) Features

  • Supported: Employee Time Tracking
  • Supported: Employee Scheduling
  • Supported: Employee GPS Tracking
  • Supported: Who's Working Window
  • Supported: Payroll & Accounting Integration
  • Supported: Lunch and Rest Breaks
  • Supported: Overtime Alerts
  • Supported: Crew Functionality

QuickBooks Time (formerly TSheets) Screenshots

TSheets is the only time tracking app embedded inside QuickBooks. You can easily review and approve employee time cards to run payroll, do job costing, or create invoices--without ever leaving QuickBooks!With accurate employee hours from TSheets at your fingertips, you're always ready to run payroll--without the tedious manual entry!TSheets is more than just a time tracker. It keeps a timestamp for each clock in/out, job code change & GPS location. See who’s on the clock, where, and their assigned schedule—in real-time.Creating a schedule with Excel is costing you more than you think. TSheets employee scheduling software makes it faster & easier than ever to build & share schedules with employees, assign jobs & shifts, & keep your workforce in sync.Track time using devices your employees already use; any computer, mobile phone or landline, iPhone or Android app, smartphone browser, text message or Twitter.Really friendly free, unlimited support by phone, chat, or email. We guarantee you'll be impressed.

QuickBooks Time (formerly TSheets) Integrations

QuickBooks Time (formerly TSheets) Competitors

QuickBooks Time (formerly TSheets) Pricing

More Pricing Information

SaaS Editions Pricing
Pricing DetailsTerms
Free$01 user, unlimited projects
Premium$8per user/month + $20 base fee/month (paid annually)
Elite$10per user/month + $40 base fee/month (paid annually)

QuickBooks Time (formerly TSheets) Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web, SMS, Phone
Supported CountriesWorldwide
Supported LanguagesEnglish

Frequently Asked Questions

What are QuickBooks Time (formerly TSheets)'s top competitors?

Harvest, Toggl, and TimeCamp are common alternatives for QuickBooks Time (formerly TSheets).

What is QuickBooks Time (formerly TSheets)'s best feature?

Reviewers rate Usability highest, with a score of 10.

Who uses QuickBooks Time (formerly TSheets)?

The most common users of QuickBooks Time (formerly TSheets) are from Small Businesses and the Accounting industry.