Super Support "Live Chat" Feature.
January 20, 2018

Super Support "Live Chat" Feature.

Dennis Grzebien | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TSheets

TSheets has an ease of implementation and uses for remote time entry for employees to be integrated with Quickbooks Online.
  • Set up is via a web browser. Previous web time sheet tool was through Windows Remote Desktop.
  • Some features like "Notes" field in the Manual Time sheet was a check mark under Advanced tab...didn't seem very intuitive
  • TSheets has reduced our operating cost because TSheets is less expensive the our existing Accounting System/time sheet system
  • Had a great "Live Chat" with Kelsey T. Helping her out with a review. She was extremely helpful in answering all my questions. I couldn't stump her! Hopefully she gets points for this review :)
  • Procas and Deltek
Procas is very cumbersome and much of the configuration/setup cannot be done via web browser. Procas is expensive. Procas support is not 24x7 nor is support more than 8 hours. Deltek is expensive.
I haven't worked with TSheets enough to be able to provide any information here.