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Solid recommendation for TSheets
November 09, 2019

Solid recommendation for TSheets

Emily Westergaard | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TSheets

We're a small business and use a professional employment organization that provides payroll for all of our employees. Unfortunately, their system doesn't have a good option for keeping track of employee hours. They suggested we keep an Excel file of when employees use time off. Uh, nope! I researched a number of options for time tracking, and t-sheets fit our needs the best. We have less than 10 employees, but all at different locations and I needed a system that was cloud-based and could offer a usable app. We track vacation, sick and other time off, and have set up TSheets to automatically allocate earned time every pay period.
  • Customized time off reporting to track different times of PTO (vacation, sick, parental leave, jury duty, etc.).
  • Customized accruals: I can set standard accruals across the whole company, or I can set unique accruals. This is super helpful for our employees that work a modified 11-month schedule and don't accrue at the same rate as others.
  • Very easy to use a mobile app that enables employees to quickly submit their time off requests and notifies managers when approval is needed.
  • TSheets customer service is excellent. When I first set it up, I had a few questions, and their support chat feature was quick and painless.
  • It's a bit pricier than some other options, but the customization is unmatched by its competitors, so it's worth it, even for a small business like ours.
  • I really don't know of any areas that I'd recommend improvements on.
  • It's a great tool that does what it's supposed to without much hassle.
  • It would take a lot of my time to otherwise track all our employees' various personal, sick, and parental leave. With TSheets, I know all the records are there, and I can go back and look if I have questions.
  • TSheets frees up my time so I can do more important revenue-generating activities.
Customer support is phenomenal. Their chat support is quick and seems to always be available, and I've had great experiences with telephone support as well. I only needed the support when I first set us up though. After that, it's been pretty seamless.

Do you think QuickBooks Time delivers good value for the price?

Yes

Are you happy with QuickBooks Time's feature set?

Yes

Did QuickBooks Time live up to sales and marketing promises?

Yes

Did implementation of QuickBooks Time go as expected?

Yes

Would you buy QuickBooks Time again?

Yes

TSheets works well for us as a small business/nonprofit that doesn't have a dedicated human resources department. As the chief executive, I set it up and really don't have to do much to manage it day-to-day. Even with an HR department, I would expect TSheets would be valuable.