The most user-friendly RPA Tool
March 19, 2019

The most user-friendly RPA Tool

vinay nasani | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with UiPath Enterprise RPA Platform

Being an IT consulting organization we help our clients by implementing automation using UiPath in their core business processes. We have a Centre of Excellence Team who are spread out across the organization. We automate in all business areas whether it may be banking, insurance domain, manufacturing, or telecommunications, etc.
  • User-friendly tool to implement automation.
  • Free learning platform with detailed material helps an organization to get trained and find developers easily.
  • Regular upgrades with new features released almost every quarter.
  • The best community forum where someone can post and get answers for most of their queries.
  • Few legacy applications are still not supported for automation. But UiPath recently announced some activities with which legacy systems can also be well automated.
  • No inbuilt chat functionality among the other developers of the team.
  • No inbuilt error reporting feature. A support ticket should be raised manually.
  • Employee effectiveness has improved a lot. Instead of doing the same repetitive process each and every day, no SMEs can work on something challenging.
  • Most of the clients are happy and it has given more business because of the performance of UiPath automation in their core businesses.
  • Cost cutting and reduction in human errors are the other benefits attained.
UiPath is well suited for automating almost all the web applications. Human-like recognition selectors keep this tool ahead of other RPA tools on the market. As there is a free version of this, tool developers can easily learn and get completely hands-on before accepting a project. The only scenario where I felt UiPath still needs improvements is in automating Siebel 7.8 CRM. This looks like a web application, but in fact, it is not. It works on IE but uses Siebel DLLS.