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UiPath: one of the best RPA tools of 2019
March 19, 2019

UiPath: one of the best RPA tools of 2019

Juan Esteban Camacho Rodriguez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UiPath Enterprise RPA Platform

At the company, we develop robotic solutions for other companies (or clients). We automate the process in order to deliver efficiency and speed in departments such as HR, Taxes, etc. There's a whole team that develops robotic solutions with UiPath for each client. The UiPath platform enables us to address any kind of problem within a company. From the tax process, work certificates, or even call center optimization.
  • Various options to automate Citrix applications.
  • Intuitive user interface to develop and design the solution. Three different ways to design the workflow allows us to get a better design.
  • UI browser and intuitive editable selectors allow the developer to fine tune the robot for better automation.
  • A wide range of third-party packages and a very warm community to support and solve most doubts.
  • Impressive interaction between workflow files.
  • The user interface is very intuitive, but could be more effective if the design allows a better view of the large and complex workflows
  • Cross-platform support, not only Windows users but Unix user as well.
  • They can be more orginal in the layout of the Studio app. Feels like a Office app for RPA
  • Orchestrator for Community Edition users works very slowly and not that fluent as expected
  • The learning curve for new developers is impressive. A new user can achieve advanced things within weeks. The academy and documentation sites allow us to train new developers for the action very quickly
  • The UiPath framework allows us to build better projects. Some clients have decided to use UiPath trough us on every automation project.
  • When is not well learned, UiPath can be a mess. Some developers have serious delays on projects because they have not trained properly.
PEGA Robotics is a tool without any updated documentation or not even a solid community of support. PEGA lacks coherence within activities and most of the time we use C# scripts to achieve the goal. However, PEGA with the Visual Studio plug-in, allows you to cross-code and design for RDA. UiPath solves most of these problems. They have a very powerful and well-documented training, a solid community of forums and even a Slack server. You can invoke C# and JS scripts within the workflows and the tools behave as expected.
In the RPA environment, UiPath is such a powerful tool. Allows for web apps, desktop apps, and virtual apps to be automated in any possible way. There's a lot of support and documentation as well. For "background" business processes UiPath works perfectly. However, if we decide to use it as a RDA tool, it could lack some features like Window Design and interactions.