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Game Changer RPA Tool - UiPath
November 12, 2019

Game Changer RPA Tool - UiPath

Fredrick Jesudoss Sahaya, CSM®, ITIL® | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with UiPath Enterprise RPA Platform

UiPath is one of the RPA vendor tools that we use in our organization. We've had multiple clients demanding it from doing a pre-research before they step into our client tours.

However, after our discussions, they are confused if their software decision was right. Most client decisions cannot be made just by reviewing blogs, websites or reviews. They have to see some of them run live. The next question clients ask if what software we prefer, and most times we propose UiPath.
  • Faster execution in terms of data being handled
  • Clear and concise UI elements being captured
  • Outputs are derived as expected with no suprises
  • No way of identifying if there is a bot being executed. We could see the bot runner highlighted in white and blue, but it still doesn't really look like it is running
  • Error logs. We have categorization, but it is a great challenge for lay person or business/non-technical users to identify errors
  • Error highlights, warnings during drag and drop of commands
  • If purchasing, we highly recommend our clients have at least 2 highly complex bots or 4 medium/6 simple bots in place.
  • The expectation that revenues are realized after a couple of years, not just immediately, should be set with the client upfront when implementing UiPath.
We recommend it because of its ease of use. It has the best capturing of UI Elements, you need less coding knowledge but still need the ability to understand the flow using process model. These are key contributors when deciding upon an RPA tool.
They really strive forward to provide the best support. It's greatly appreciated when you can get the issues fixed in a timely manner, rather than having long waits and surprising the end-user (in our case, clients). Their staff are talented and able to support the tickets and get them towards closure.

Do you think UiPath Automation Platform delivers good value for the price?

Yes

Are you happy with UiPath Automation Platform's feature set?

Yes

Did UiPath Automation Platform live up to sales and marketing promises?

Yes

Did implementation of UiPath Automation Platform go as expected?

Yes

Would you buy UiPath Automation Platform again?

Yes

Highly recommended tool that offers lower cost and higher benefits for businesses. Picking UiPath is the best decision we always recommend for most of our clients. They really run very fast during time of execution; especially with excel and data related applications. System and technical exceptions handling are a welcome addition to support the tool greater.