UKG Ready Go
Overall Satisfaction with UKG Ready
We are in the middle of implementing UKG Ready with a go live date of 10/1/25. This includes core modules for payroll, benefits, time and attendance, ATS, ESS, reporting and dashboards. We decided to move to UKG because Paycom lacks the functionality to meet our needs now, it can’t scale for the growth we plan, and the customer service is terrible.
Pros
- Comprehensive training program
- Implementation process well defined with SME’s guiding each step in the process
- Excellent communication
At this point, I consider it a win to be working with a vendor that understands our requirements and is working with us to realize them. It’s refreshing to hear “yes, we can do that” instead of no.
We currently use Paycom and are extremely dissatisfied with the lack of functionality and poor customer service. Rippling and ADP were other vendors we evaluated who performed well and offer a lot of functionality but we decided UKG was the best fit for our needs now and to scale with our strategic growth plans.
Do you think UKG Ready delivers good value for the price?
Yes
Are you happy with UKG Ready's feature set?
Yes
Did UKG Ready live up to sales and marketing promises?
Yes
Did implementation of UKG Ready go as expected?
Yes
Would you buy UKG Ready again?
Yes


Comments
Please log in to join the conversation