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Quick Review of a great product
Updated February 05, 2019

Quick Review of a great product

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

Our whole company uses UltiPro. We use it for recruitment, benefits enrollment/management, employee profile management, and talent management. Our employees use self service to update their name, address, telephone, emergency contacts, direct deposit and tax information. They use it to journal on goals and sign off on their reviews. Our managers create goals and complete reviews in the talent management.
  • I really like Performance/Talent Management - it saves paper and makes the process more streamlined.
  • I like that employees are able to log in and update thier own information thereby eliminating paper.
  • I like open enrollment because employees are able to complete open enrollment thus eliminating paper.
  • I would like to be able to configure notifications.
  • I would like review templates specifically ratings to be more configurable.
  • I wish the BI was easier to learn and use.
If someone was interested in UltiPro I would ask them: "Do you have the time and energy to commit to learning the product and all it has to offer?" I wish I had that opportunity when I started to learn the system from the ground up. I just kind of jumped in and learned as I went along, I think that has made some things challenging.

UKG Pro Feature Ratings

9.9
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
9
9.2
Pay calculation
10
Support for external payroll vendors
10
Benefit plan administration
10
Direct deposit files
5
Salary revision and increment management
10
Reimbursement management
10
9.0
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
9.6
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
8
Employee recognition
10
Not Rated
Tracking of all physical assets
Not Rated
6.0
Report builder
5
Pre-built reports
5
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
5.6
Performance plans
7
Performance improvement plans
7
Review status tracking
4
Review reminders
5
Multiple review frequency
5
Succession Planning ()
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
9.0
Corporate goal setting
9
Individual goal setting
9
Line-of sight-visibility
9
Performance tracking
9
Recruiting / ATS ()
Not Rated

UltiPro Support

Always helpful.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
None

UltiPro Reliability

I feel as though within the last 18 months UltiPro has grown significantly and with the growth and training of new staff their customer service began to lack.