UltiPro is the best!
Updated March 24, 2019

UltiPro is the best!

Stacy Konz | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

UltiPro is used across the whole organization among three companies. We use it to manage benefits, payroll and our time management.
  • Rapid Response hotline is outstanding for assisting with payroll critical issues.
  • Through the Learning Center and Customer Support Portal there is a lot of information available to review and research. The FAQ the Ultimate provides greatly aid in launching new products such as the mobile app.
  • Find the use of UltiPro very logical based and user friendly.
  • Open Enrollment - would like to see the option to copy a previous year enrollment then able to modify for current year changes. Time consuming to recreate for each pay group.
  • While promoting from within is great, we have encountered several account managers. Some better than others. So the turnover can be a bit frustrating.
  • In UTM wish there was a method for administrator to make modification on behalf of the employee instead of only deny or approve.
For our organization we find the HR and Payroll Processing features well suited for our environment.
The reporting options are very beneficial for our needs.

UKG Pro Feature Ratings

Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated