Great for in house payroll
Updated March 25, 2019

Great for in house payroll

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Ultipro back office

Overall Satisfaction with UltiPro

We used Ultipro back office for all US and Canada payroll processing. All employees in the organization had access to the employee self service portal to view paychecks, view W2s, update address, etc. Ultipro addressed our need to keep payroll in house and gave us the tools to do this.
  • Employee portal and online W2s was great in our transition to going paperless.
  • Reporting through Cognos is a great tool.
  • Ultipro is user friendly and relatively easy to learn how to navigate.
  • Common pay agent companies not supported very well.
  • Payroll cannot support employee negative wages making tax adjustments very difficult.
  • Customer service can be difficult to work with and not always helpful.
  • ADP Enterprise
Ultipro is much easier to use than ADP Enterprise. It allows for much more control over your payroll. Reporting is better. Access to tax information is better.
Ultipro is difficult for companies with common pay agents. Ultipro is good for companies who want their processes all in house; check printing, ACH submission, garnishment processing, tax processing, etc.

Using UltiPro

Ultipro has its weaknesses but overall it is better than any other payroll systems I have used.