Consider Ultimate Software for your next HRIS system!
April 27, 2018
Consider Ultimate Software for your next HRIS system!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with UltiPro
We use UltiPro as our HRIS system across the whole organization. UltiPro has addressed many business problems we were having as our old system was very outdated, manual, and used a lot of paper to complete many of the tasks. We now can use the system for all areas of HR in one system and not have to be in multiple systems to complete tasks. Employees also are able to do more on their own profile, without submitting forms to HR to update. It also addressed the issue of saving paper and allowing employees to access pay stubs and tax forms at home along with submitting time off.
- UltiPro assigns a representative to take you through the implementation of each module you set up for your company. A weekly meeting is set up and they help you set-up the module to customize for your needs/wants. It is very helpful to have them for the few weeks/months of implementation.
- UltiPro offers a customer success portal with many answers to questions you may have. You can check the portal, prior to submitting a case or calling a representative which can help save you time/wait time.
- UltiPro is customized to your company needs/wants.
- Reporting in UTM would be an area that could be improved. Many reports for the time management system in UTM can not be accessed in the BI reports and are a little difficult to find a report.
- Extending the password reset date out further than 90 days.
- Costs savings
- Time savings
- Consolidating HR administration under a single solution
We have been able to achieve many of these outcomes using UltiPro and are continuing to achieve these outcomes with future modules we will be implementing in our second year with UltiPro. We were able to save on time and money by allowing employees to update their information online, submit their time/time off requests and to view their pay stubs and tax information. Prior to UltiPro, all that information was provided to HR by paper from all employees. This wasted paper, but also manual time from employees and HR representatives by adding into the old system. We are now able to utilize one system for all HR functions and don't have to be in multiple systems to complete payroll, benefits, time management and have been able to eliminate many excel spreadsheets with the reporting functions available in BI reporting!