UltiPro For The Win!
May 09, 2018

UltiPro For The Win!

Natalie Ruth Hategan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

We use UltiPro across the whole organization and have several modules. We use onboarding, recruiting, payroll, time, compensation management etc...just to name a few. It has created a whole list of efficiencies for our department, making our life a whole lot easier. It has allowed us to go electronic from paper, our employees have a much better HRIS experience, the solutions are easy to use and have cut down our time.

Pros

  • Reporting through Business Intelligence. The reporting tool is great and allows you to create a report on any information in UltiPro in just a few seconds.
  • Recruiting/Onboarding: those two tools have created a great candidate experience and have cut down on the amount of paper and time that we spend onboarding an employee.
  • Support: we have a dedicated account manager if any issues were to arise. They also have customer support and you get a call back within 24 hours, although in my experience its always been sooner.

Cons

  • Time management. They are always improving the tool but that is where we have had the most challenge. Sometimes I feel like it doesn't talk to the core as well as the other products. Scheduling, requesting vacations...should be a bit easier for employees.
  • Performance management. You should have the option to choose what type of rating system you want to go with.
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
We have achieved time savings, consolidation and security. The time savings piece made a huge difference in our department because we were spending a lot of time tracking different HR related items on spreadsheets, we were using a lot of paper and we weren't as efficient as a department. With UltiPro we were able to accomplish a lot of things that we couldn't when we didn't have this product.
We used ADP for several years and then we decided to switch to Ultipro. The product was very limiting and it wasn't a robust HRIS system. The employees and managers did not have a great experience, nor was it user-friendly for HR administrators. Their reporting tool was very difficult to navigate through making it hard to create reports.
Global companies, companies with employees over 100, multistate employers and anybody looking to improve their HRIS system. Companies with only a few employees would not be best suited for this product as I think it is meant for mid-large size companies. Ultipro also offers a lot of support for Canadian companies.

UKG Pro Feature Ratings

Employee demographic data
8
Employment history
8
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
10
Organization and location management
8
Pay calculation
10
Support for external payroll vendors
Not Rated
Benefit plan administration
9
Direct deposit files
Not Rated
Salary revision and increment management
9
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Tracking of all physical assets
8
Report builder
10
Pre-built reports
10
Performance plans
10
Performance improvement plans
9
Review status tracking
10
Review reminders
10
Create succession plans/pools
10
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
10
Manager tracking tools
8
Corporate goal setting
Not Rated
Individual goal setting
10
Line-of sight-visibility
Not Rated
Performance tracking
10
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
9
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
Not Rated

Comments

  • Anonymous | TrustRadius Reviewer
    Hi Natalie, thank you for the kind words. We're thrilled to hear you are enjoying your overall experience with us. We hope you have a wonderful day!

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