Poor Customer Service & Extreme Rip Off. Becareful!
June 08, 2022

Poor Customer Service & Extreme Rip Off. Becareful!

Jacob Tsang | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Software Version

Agencies & Marketing Teams - $199

Overall Satisfaction with unbounce

Their refund policy & customer service is terrible. I would be very careful starting a subscription with Unbounce as we were just left out of pocket for 12 months ($1500 AUD). We spoke to their customer service team and they were rude & unwilling to reason. This was a negative experience for us and in return, we have now canceled all our subscriptions with Unbounce and taken our business elsewhere.
  • Landing page creation
  • Domain Ease
  • Templates
  • Customer Service
  • Price
  • Amount of domains that can be used
  • negative impact as the subscription is so extremely expensive
Unbounce is more experience, limited support and you pay so much per domain connected.

Do you think unbounce delivers good value for the price?

No

Are you happy with unbounce's feature set?

No

Did unbounce live up to sales and marketing promises?

No

Did implementation of unbounce go as expected?

No

Would you buy unbounce again?

No

I don't recommend these guys at all.

unbounce Feature Ratings

Landing page drag-and-drop editor
1
Website/landing page preview
1
Landing page templates
1
Multi-step forms builder
1
Triggered pop-ups and banners
1
Custom thank you pages
1
Customizable branding
1
Custom scripts
1
Landing page A/B testing:
1
Dynamic page text replacement
1
Real-time analytics dashboard
1
SEO tools
1
Optimization recommendations
1