Happy as a clam!
March 02, 2021

Happy as a clam!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Unitrends Backup Software

Overall Satisfaction with Unitrends Data Center Backup and Recovery

We use Unitrends Data Center Backup and Recovery for complete data protection to our organization. We have the Unitrends appliance locally in which we backup to it and the Unitrends cloud. We were using Symantec Backup Exec to tapes and Microsoft Server Backup to locally attached USB drives before acquiring the Unitrends solution.
Having implemented Unitrends in early 2018, we were hit with a Ransomware attack later that year that was so severe, it encrypted all of our server data and even some server system files. If we would of still had the previous methods of backup, they would have been useless. Unitrends literally saved our business from disaster. Without having access to things like customer data, invoices, billing, shipping, inventory, engineering drawings, and much more would have most certainly caused a collapse of our business within days. With Unitrends in place, the ransomware attackers had no visibility or access to where we stored our data. The Unitrends support we received was phenomenal in helping us restore all our servers and data back. So basically, Unitrends backup was one of the best investments we have ever made and as an IT Manager, I sleep so much better.
  • Easy backup setup for complete servers and data.
  • Simple and fast restores.
  • Excellent support by knowledgeable techs.
  • Updates to client software could be easier.
  • It saved our business from a ransomware attack.

Do you think Unitrends delivers good value for the price?

Yes

Are you happy with Unitrends's feature set?

Yes

Did Unitrends live up to sales and marketing promises?

Yes

Did implementation of Unitrends go as expected?

Yes

Would you buy Unitrends again?

Yes

Unitrends was priced better and had more features.
Not sure where it would be less appropriate, but it is great for company-wide systems backup.

Unitrends Feature Ratings

Universal recovery
10
Instant recovery
10
Recovery verification
9
Business application protection
9
Multiple backup destinations
10
Incremental backup identification
10
Backup to the cloud
10
Deduplication and file compression
9
Snapshots
9