Unitrends Backup is good but complicated
March 27, 2021

Unitrends Backup is good but complicated

Mike Musil | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Unitrends Backup Software

Overall Satisfaction with Unitrends Data Center Backup and Recovery

Unitrends backs up our server that we operate our estimating and accounting software, as well as our user folders and active directory.
We use it to back up 4 virtual servers, and the host (Hyper-V). The backups are stored on a NAS and backup copies to an external drive off of the NAS.
  • Scheduling jobs is made fairly easy.
  • Reporting of backups and protection is informative.
  • Error reporting in very detailed.
  • A switch to enable a basic/advanced or expert mode.
  • Offer more info by hovering the mouse over some of the choices in setting up a job that might help one decide which choice would better suit them.
  • In the backup catalog, make it easier to identify which backups are on which offsite storage media.
  • I am not in the accounting department, but the license fee isn't ridiculous.
  • Free version offers quite a bit of functionality, but with limits.
  • Loss of data is a huge problem to recover from and would be very costly.

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Would you buy Unitrends again?


When I took over managing our IT infrastructure, Unitrends was already in place.
This works well for our relatively small office, as we backup less than a TB of data. It seems well suited for our needs, and I can see where it would also serve well on a much bigger scale. If you want a simple, easy to use interface, this product might be a little too complicated.

Unitrends Feature Ratings

Universal recovery
Not Rated
Instant recovery
Not Rated
Recovery verification
Not Rated
Business application protection
Not Rated
Multiple backup destinations
Not Rated
Incremental backup identification
Backup to the cloud
Not Rated
Deduplication and file compression
Not Rated