Overall Satisfaction with Unitrends Data Center Backup and Recovery
We use a Unitrends appliance for our backup to disk solution. It replaced our older backup to tape solution that we had in place years ago and it protects all of our data and VM's. It has been ROCK SOLID. We have never had a major problem with the appliance, backups and restores are easy to manage and I am a big fan of the bare metal backups and restore process. Tech support is easy to reach and VERY knowledgeable. I never felt that I needed to deal with a tier one tech, then get bumped to tier two and finally tier three. I think that I have only had to be transferred once to get a technical problem resolved.
- Bare metal restore.
- File backup and restore.
- Tech support.
- Cloud backup. I just don't love the backup schedule and iteration limits.
- The return on investment is on the productivity side.
Do you think Unitrends delivers good value for the price?
Not sure
Are you happy with Unitrends's feature set?
Yes
Did Unitrends live up to sales and marketing promises?
Yes
Did implementation of Unitrends go as expected?
Yes
Would you buy Unitrends again?
Yes
Unitrends is just so much easier to install, set up and maintain. From an ease of use standpoint, it's a no brainer.