Solid Backup to Disk Solution
March 27, 2021

Solid Backup to Disk Solution

Robert Lombardo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Unitrends Forever Cloud
  • Unitrends Recovery Series Backup Appliance

Overall Satisfaction with Unitrends Data Center Backup and Recovery

We use a Unitrends appliance for our backup to disk solution. It replaced our older backup to tape solution that we had in place years ago and it protects all of our data and VM's. It has been ROCK SOLID. We have never had a major problem with the appliance, backups and restores are easy to manage and I am a big fan of the bare metal backups and restore process. Tech support is easy to reach and VERY knowledgeable. I never felt that I needed to deal with a tier one tech, then get bumped to tier two and finally tier three. I think that I have only had to be transferred once to get a technical problem resolved.
  • Bare metal restore.
  • File backup and restore.
  • Tech support.
  • Cloud backup. I just don't love the backup schedule and iteration limits.
  • The return on investment is on the productivity side.

Do you think Unitrends delivers good value for the price?

Not sure

Are you happy with Unitrends's feature set?


Did Unitrends live up to sales and marketing promises?


Did implementation of Unitrends go as expected?


Would you buy Unitrends again?


Unitrends is just so much easier to install, set up and maintain. From an ease of use standpoint, it's a no brainer.
My one knock on the product is its cloud backup solution. Yes, you can back up to the cloud but it's not a daily solution. It's monthly and that's just not sufficient for my needs. Maybe it has changed so please research this.

Unitrends Feature Ratings

Universal recovery
Instant recovery
Recovery verification
Business application protection
Multiple backup destinations
Incremental backup identification
Not Rated
Backup to the cloud
Deduplication and file compression