Good solid product
May 10, 2021
Good solid product
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- Unitrends Direct-to-Backup
- none
Overall Satisfaction with Unitrends Data Center Backup and Recovery
We use Unitrends appliance at our main campus and remote campus about 200 miles from he main. we backup all the University's servers and data. Keep at least a month of backup on the appliance, with weekly archives to tape for required 24 month storage off-site. We seldom have problems and if we do it usually resolved quickly by Unitrends support. I think we only had 2-3 problems that didn't take a few minutes to resolved by initial tech.
Prior to Unitrends we had two different solutions, one for physical hardware and other for virtual servers. Unitrends allowed us to consolidate and simplify backups.
Prior to Unitrends we had two different solutions, one for physical hardware and other for virtual servers. Unitrends allowed us to consolidate and simplify backups.
- Rather simple to use and manage.
- Great tech support.
- Reliable hardware.
- We had initial sizing problem with one appliance, once corrected had no problems.
- Tape archiving a bit touchy, coders keep forgetting once all retention expired on tape it can be used again- so have to get hot fixes after major updates.
- The push update to agents seems to fail more than works, simple to just go to server an install client updates though.
- I believe too about 4-5 years to pay for appliances - so a bit longer than wanted.
- Saving of my time so I can do other things was greatly appreciated.
- Wish disk space was cheaper as then could drop tapes.
Do you think Unitrends delivers good value for the price?
Yes
Are you happy with Unitrends's feature set?
Yes
Did Unitrends live up to sales and marketing promises?
Yes
Did implementation of Unitrends go as expected?
No
Would you buy Unitrends again?
Yes
- Data Protector (formerly HP Data Protector)
We used Data Protector for at least a decade before moving to Unitrends. we like DP a lot but at time of migration they didn't have a few features for virtualized items. I understand DP does not. If DP had the needed features we would have probably stayed with DP. Luckily for Unitrends they didn't.