Overall Satisfaction with Unitrends Recovery Series Backup Appliance
We use the system to back up our physical servers and send the backups off site.
- Backups
- Restores
- Syncing offsite
- Sales
- Upgrades
- ROI was not very good at all. I'm having to replace the solution after 3 years at a substantial cost.
- No upgrade path. You have to throw more money at Unitrends for a whole new system every 3 years or so. Want to keep your existing solution for more than 3 years? Unitrends will charge you a 30% penalty on your new maintenance agreement for the right to do so.
- I was told during the sales calls before I purchased that we would receive new boxes every three years. That was a lie.
The product stacks up very favorably in the industry as compared to other disk to disk backup appliances. There are many nice features. Ultimately, we feel like Veeam is a better backup solution for VMware and we will be looking for a comparable alternative to performing backups of our physical servers as soon as possible.