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UpKeep Review
September 05, 2019

UpKeep Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with UpKeep Maintenance Management

Upkeep allows us to consolidate and track all our accounts and equipment and their statuses. It enables us to ensure all equity has been well maintained at constant time intervals.
  • They keep connected at all times.
  • They respond very efficiently.
  • They keep checking on us from time to time.
  • Some functions within the system still need to be improved. For example, additional costs don't split up into a breakdown of costs with descriptions.
  • There are no allocation slots for the selling price and the actual cost price. Only 1 price listed.
  • It's enabled us to keep track properly of all equipment and parts inventory in our system. Saving us lots of time and manpower.
The customer reps are extremely responsive and friendly.
They're very responsive and always seek to solve the problem on hand for you in the most timely manner.

Using UpKeep Maintenance Management

There are still things that need to be worked on to allow for it to be more user-friendly.