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Upside Business Travel: Helpful for Travel at a Non-Profit Organization
January 24, 2020

Upside Business Travel: Helpful for Travel at a Non-Profit Organization

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Upside Business Travel

We use Upside Business Travel for all of our travel bookings across the organization. Our employees frequently travel to meet with clients, grassroots partners, and to argue in court. We used to book travel manually, but this was inefficient due to support staff needing to locate flights based on flight numbers, itineraries, etc. Upside Business Travel makes it easier for the traveler to put their trip together and then share it with their project's administrative staff to be booked.
  • Upside Business Travel makes it easy to compare prices for hotels and flights.
  • Upside Business Travel has a great rewards program and this is a nice incentive for those using the program.
  • My primary concern with Upside Business Travel is that sometimes, after following a link to a trip put together, upside does not allow you to select who's taking the trip, and you have to start all over. This removes the primary increased convenience draw of using Upside Business Travel.
  • Upside Business Travel cannot be used to book rental cars.
  • Upside Business Travel has, for the most part, streamlined our travel as an organization and increased efficiency and productivity.
Upside Business Travel support is very strong. The Navigators are extremely helpful and easy to reach through all parts of the travel booking and traveling process.

Do you think Upside Business Travel delivers good value for the price?

Yes

Are you happy with Upside Business Travel's feature set?

Yes

Did Upside Business Travel live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Upside Business Travel go as expected?

I wasn't involved with the implementation phase

Would you buy Upside Business Travel again?

Yes

Upside Business Travel is well suited for companies where staff does not have their own company cards to use for booking travel, or where staff would rather use the company card than to book it on their own an deal with reimbursement. It is also ideal for companies where there is designated staff who handle travel bookings, rather than each employee booking on their own.