Upside Business Travel

Upside Business Travel

About TrustRadius Scoring
Score 9.3 out of 100
Upside Business Travel

Overview

Recent Reviews

The upside is Upside!

10 out of 10
January 24, 2020
Our company started using Upside Business Travel back in 2019. We travel all over the country and all of the world to help on-site with …
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Making Travel Easy Again

10 out of 10
January 24, 2020
Upside Business Travel has turned managing small-business travel from a headache to a breeze. Centralized billing with the ability for …
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Upside is Incredible

10 out of 10
May 14, 2019
We use Upside to book all of our travel as a company. Airfare, hotel, rental car - we use Upside for all of it. Rather than going to three …
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Upside is worth the switch!

10 out of 10
May 11, 2019
I am the primary for travel arrangements within our company. While all employees that travel for business here have access, I am usually …
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Pricing

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What is Upside Business Travel?

Upside Business Travel is a technology based travel management application from the company of the same name headquartered in Washington, D.C.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

What is Lola.com?

Lola.com, from Lola Travel Company headquartered in Boston, is a travel management platform featuring employee travel points and other rewards, travel spend tracking and management, generate travel itineraries and receipts, and other features.

What is Concur Travel and Expense?

Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration. The product is used by over 15,000 clients. Concur is now an SAP company.

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Upside Business Travel?

Upside Business Travel is a technology based travel management application from the company of the same name headquartered in Washington, D.C.

Upside Business Travel Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Upside Business Travel?

Upside Business Travel is a technology based travel management application from the company of the same name headquartered in Washington, D.C.

What is Upside Business Travel's best feature?

Reviewers rate Support Rating highest, with a score of 10.

Who uses Upside Business Travel?

The most common users of Upside Business Travel are from Small Businesses (1-50 employees) and the Events Services industry.

Reviews and Ratings

 (10)

Ratings

Reviews

(1-7 of 7)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
  • The customer service is fantastic - you can call and get help from a live person immediately.
  • Great follow through - they check up and make sure everything went well.
  • As an assistant, it would be nice to see features that focus on booking for other people - for instance, I would like to be able to save user information and simply select them rather than having to enter their information each time. Or be somehow linked to their account so they can update information as needed and I can use their profile to create trips.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Customer Support. Our business travel changes in real-time. Sometimes we have to make multiple changes to our travel in one day. The Upside Support team is always there to change the travel, especially when my travelers do not have the time to step away from work to get on the phone with airlines, hotels, and rental car agencies.
  • Travel Tools. From the web site to the phone app, the Upside tools are very easy to use and are very extensive with functionality.
  • Prepay for travel. Prepaying for travel simplifies the booking process and eliminates the need for corporate cards.
  • I would prefer to not create multiple employee accounts in order to save traveler information. I like to keep my booking centralized to one account. If I do not have a user account for each traveler, I have to reenter the information every time each employee travels. There is a way to restrict each user, but I'd rather not have accounted for each at all.
  • Some of my customers require itemized invoices. Upside's invoices lack the detail.
January 24, 2020

Making Travel Easy Again

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Consolidated Travel Booking & Management
  • Easy Reporting & Expense Tracking
  • Booking travel for non-employees or invited users *could* be easier, but it's not that bad.
  • Adding support for AA Business Extra number as part of company profiles, but they manually check all of our AA reservations to add it.
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Upside Business Travel makes it easy to compare prices for hotels and flights.
  • Upside Business Travel has a great rewards program and this is a nice incentive for those using the program.
  • My primary concern with Upside Business Travel is that sometimes, after following a link to a trip put together, upside does not allow you to select who's taking the trip, and you have to start all over. This removes the primary increased convenience draw of using Upside Business Travel.
  • Upside Business Travel cannot be used to book rental cars.
Jared Lyda | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • The website is great and easy to use.
  • The mobile app is helpful and laid out in a way that makes sense.
  • The 24/7 Navigator support is incredible.
  • I can't think of anything I'd add to the service.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Customer Service: Their navigators are simply amazing.
  • Offering rewards for bundling travel with a hotel and/or car rental.
  • Accessing past receipts for travel.
  • I'd like to be able to hold a potential booking -- say for 24 hours -- to allow time for colleagues to review before I book their travel.
  • Sorting by other criteria in the reports page.
  • Sort car rental options by price.