Outstanding Tool for Remote Teams
September 14, 2021

Outstanding Tool for Remote Teams

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with VanillaSoft

VanillaSoft is used by our entire company and keeps all of our leads, accounts, and calls organized.

We also use VanillaSoft Connect to track and record all of our calls which is essential for our QA.
  • Provides comprehensive company snapshot.
  • Allows for one-click dialing.
  • Automatically puts certain tasks on the calendar and sends email to easily add events on Gmail calendar.
  • Ability to shorten or lengthen the bottom sections where comments are located.
  • Edit script section for free.
  • Pre-check phone numbers that are out of service.
  • Increased productivity.
  • Accountability.
  • Organization of accounts, tasks, pipeline.

Do you think VanillaSoft delivers good value for the price?

Yes

Are you happy with VanillaSoft's feature set?

Yes

Did VanillaSoft live up to sales and marketing promises?

Yes

Did implementation of VanillaSoft go as expected?

I wasn't involved with the implementation phase

Would you buy VanillaSoft again?

Yes

VanillaSoft is an excellent tool for managing a company's employees and database.

The integration with VS Connect, audio reviews, and reporting functionality are impressive and allow your entire organization to stay organized, on track, and accountable. Highly recommend to companies who have mostly remote workers.