Really great product!
Updated March 25, 2022

Really great product!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Veeam Backup for AWS

My team was looking to overhaul my whole organization's data protection processes. This had not undergone an update in about 10+ years. Veeam Backup allowed me to modernize my organization's data protection processes and eliminated downtime with Veeam Backup & Replication. They offered my team a simple, flexible, reliable, and powerful
solution for protecting my cloud, virtual and physical workloads.
  • It was very easy for new users to master the solution
  • It seamlessly replaced my existing technology processes
  • It reduced downtime for employees
  • Nothing
  • Time savings
  • Return on investment (relative to status quo processes)
  • Improved usability
Veeam Backup for AWS has been fantastic for us. As a
university, it is critical that we do have access to our data all the time and that
we have solutions that allow us to complete full recoveries, granular recoveries and
recoveries to new locations. Veeam Backup for AWS recover your data
whenever, however and wherever we need it. We would never consider an
option that cannot do that.Against competitors, the service that we received from Veeam
was incredible. Their support allowed us to onboard quickly and receive
timely support to ensure that our team is always ready to meet new issues if they spring up.
Veeam Backup for AWS has been fantastic for us. As a
university, it is critical that we do have access to our data all the time and that
we have solutions that allow us to complete full recoveries, granular recoveries and
recoveries to new locations. Veeam Backup for AWS recover your data
whenever, however and wherever we need it. We would never consider an
option that cannot do that.Against competitors, the service that we received from Veeam
was incredible. Their support allowed us to onboard quickly and receive
timely support to ensure that our team is always ready to meet new issues if they spring up.

Do you think Veeam Backup for AWS delivers good value for the price?

Yes

Are you happy with Veeam Backup for AWS's feature set?

Yes

Did Veeam Backup for AWS live up to sales and marketing promises?

Yes

Did implementation of Veeam Backup for AWS go as expected?

Yes

Would you buy Veeam Backup for AWS again?

Yes

This would be very well suited for any organization looking to modernize and simplify its backup processes. My team was able to quickly achieve fast, flexible, and reliable backups with archival and
recovery capabilities for the most critical enterprise workloads in my organization (in the higher education space). This was fantastic.

Using Veeam Backup for AWS

100 - IT, technology audit, compliance
50 - 
The types of people that we need access for the implementation of Veeam Backup for AWS are:
- IT technologists
- Technology audit
- Compliance
  • Backup
  • Restoration
  • Data Compliance
  • Infrastructure Modernization
We are definitely going to renew with Veeam. We love the service that we receive and the ease of use of the solution is so helpful and important to making our modernization project work

Evaluating Veeam Backup for AWS and Competitors

Yes - It replaced proprietary legacy systems that formed a rudimentary backup and data storage system
  • Product Features
  • Product Usability
The most important factor was usability. To facilitate backup and storage, we needed to make it easier for our own staff to feel empowered to do this and in having a simple and usable system, we could more easily do such a thing. For us, having a solution that people could easily adopt and use was most important to ensuring proper backup and storage
No, I would not change anything. I would ask more questions earlier on. We want to know that our potential solutions are useful. It'll only happen if we can ask to find out. Bringing these questions up earlier in the procurement process is helpful for everyone involved. This is not a solutions issue but a procurement process one

Veeam Backup for AWS Implementation

Veeam gave us great support
Change management was minimal - Make sure to bring your team along for the procurement and onboarding process

Veeam Backup for AWS Training

  • Online training
  • in-person training
We had only one due to the pandemic, but we remember really enjoying the help. Someone came to our site and walked us through the process and we had lots of time to ask questions and got really helpful solutions and tips and tricks to make sure that staff would understand and learn how to use it
Very easy and effective. In light of the pandemic, we had to move to online training, but it has been very good to us. It is effective, fun, and Veeam still provides great support

Configuring Veeam Backup for AWS

It is just right for us: a research university
Include your team into the procurement process to help define what you need in terms of solution configuration
No - we have not done any customization to the interface
No - we have not done any custom code

Veeam Backup for AWS Support

We had a lot of check-ins and help throughout the process
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Kept well informed
No escalation required
Immediate help available
Support cares about my success
Quick Initial Response
Need to explain problems multiple times
Yes, basic support was already helpful but we want to make sure that we can get help as needed
They were helpful all throughout the onboarding process

Using Veeam Backup for AWS

Very easy to learn about the solution and people were always available to help train staff
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None

Veeam Backup for AWS Reliability

It was really able to scale to our needs

Integrating Veeam Backup for AWS

They made it really easy to do
  • CRM systems
  • Proprietary programs
It was really easy to achieve with my team and help from Veeam
  • File import/export
  • Single Signon
  • API (e.g. SOAP or REST)
  • Javascript widgets