Ideal product for your backup needs!
Guillermo Villamizar | TrustRadius Reviewer
Updated August 03, 2019

Ideal product for your backup needs!

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Veeam Backup & Replication

We've been using Veeam Backup & Replication for several years in our organization, and we perform backups in all of our environments every night. It’s one of the simplest yet effective and reliable solutions in the market for the backup segment. You can check out the free Veeam agent, so you can get an idea of the full product.
  • Extremely reliable product.
  • Easy integration with most virtualization solutions.
  • High consistency data ratio.
  • Training may not be widely available.
  • It could be more user-friendly in certain configuration screens.
  • The promised response time could be improved.
  • When needed, the restore times have been greatly reduced.
  • The backup processes are faster.
  • Reliability on the tool it's a key factor so users can focus on other tasks.
When you encounter yourself on a scenario when the restore is the only possible solution, you expect a fast, transparent, and successful restore from your backup solution. This is the case we lived last year in one of our production environments, and thanks to the solution we could perform an overnight restore being completely transparent to the end users.
We have successfully used the on demand sandbox testing environment for Veeam Backup and Replication with VMWare vSphere. This is a separate environment where you can start one or more Virtual machines. We mainly use it for testing of new versions, patches and upgrades, installation of new software and troubleshoot problem with virtual machines when something happen.
Even though Veeam Backup and Replication was one of the most expensive products evaluated by our company, the overall package of the solution was enough so we can decide for this solution. The price of the support goes up every year, but the support team is really fast and helpful when an issue is found.
We run backups every night with Veeam Backup & Replication, and I can say we almost never have had any issue with the solution, and in the rare event that we do, the resolution of the issue is pretty quick thanks to the great support team and information found through the community.

Veeam Backup & Replication Feature Ratings

Universal recovery
9
Live recovery
8
Recovery verification
9
Business application protection
8
Multiple backup destinations
8
Incremental backup identification
8
Backup to the cloud
7
Deduplication and file compression
8
Snapshots
8
Flexible deployment
9
Platform support
9
Retention options
8
Encryption
8

Using Veeam Backup & Replication

5 - In our organization Veeam Backup & Replication it is used mainly by our information technology employees, they are the ones that uses the software directly and perform the configurations on the product, but that doesn't mean they are the only ones that benefit with the great capabilities of the solution.
5 - Practically everyone at our information technology department staff is capable of managing the Veeam Backup & Replication solution. They are mostly systems or computer engineers with a technical background on IT infrastructure, and as the Veeam Backup & Replication solution is very intuitive and user friendly, to have a lot of experience is not a mandatory requirement.
  • Virtual servers Backups.
  • VMWare vSphere Backup & Replication.
  • Eventually restores when needed.
  • We backup more than 300 virtual servers.
  • We have successfully used the on demand sandbox testing environment for Veeam Backup and Replication with VMWare vSphere.
  • We perform backup from storage snapshots.
  • We might backup all of our virtual servers.
  • We aim to store all our backups both local and on cloud.
  • We might install the latest patch for use it with Amazon S3 object storage.
We almost certainly will continue using Veeam Backup & Replication software as our main solution for this kind of jobs. The only way we could consider stop using it, is if the price of the support would increase at insane levels, or another software is capable of offer the same features for less, which as of today, doesn't seem possible.

Evaluating Veeam Backup & Replication and Competitors

  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Vendor Reputation
When we were choosing between the several vendors we evaluated, one of the most deciding factors was the ease of use of the program, and all the capabilities the software is capable to offer. Even though the price of the support is high, is not always needed as it is very stable and reliable.
If we had to the selection process all over again, I think it will be exactly the same. As the time has gone by, and even though other softwares can certainly be very well ratedas well, we are pretty sure we made the right choice by selecting Veeam Backup & Replication as our main solution for this kind of processes

Veeam Backup & Replication Implementation

The implementation of Veeam Backup & Replication solution was successful in the company. If we had to do it all over again, I would recommend to rely on 3rd party services at the beginning of the project, so they can act as a guidance towards the rest of the implementation.
Change management was minimal - Before we perform the implementation of the Veeam Backup & Replication software, most of the backups were required to be performed manually by the members of our information technology team, with only a few minor exceptions, so the change was very well received inside of the organization and there was no resistance to it.
  • The learning curve was not very difficult.
  • The use of the sandbox of VMWare vSphere was a little challenging.
  • Pricey support when needed.

Veeam Backup & Replication Training

When implementing the Veeam Backup & Replication
solution, initially we try to perform the implementation with our internal IT consultants only, but when we advance in the process we realize we need a little guidance, so I would recommend to get some help from your partner at the beginning of the implementation, so the rest of the process could be completed in an easier way.

Configuring Veeam Backup & Replication

When implementing the Veeam Backup & Replication
solution you realize it has most of the common options needed for this type of solutions, and it offers all the configuration tools to get the job done fast and easy. The simple user interface makes it right for this type of product.
With any virtual machines that hosts Microsoft, remember to include all the dependencies when replicating virtual machines using Tintri ReplicateVM feature. This will ensure that the virtual machines that have Microsoft applications can be powered on and brought online successfully at the DR site, this will be very helpful later.
No - we have not done any customization to the interface
No - we have not done any custom code
No, we have not performed any customization.

Veeam Backup & Replication Support

Even though the price of the support for Veeam Backup & Replication could be a little expensive, you really get what you are paying for. The support team is really well trained and mostly they will get to the root of the issue really fast and will always try their best to resolve your issue ASAP.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
When we were implementing the Veeam Backup & Replication solution, we perform most of the implementation with our in-house team, but then we ran into a few questions that we do not know how to answer, so we requested some help from Veeam software support and it was very helpful for finishing the implementation without any extra troubles.

Using Veeam Backup & Replication

We've been using Veeam Backup & Replication for several years in our
organization, and we perform backups in all of our environments every
night. It’s one of the simplest yet effective and reliable solutions in
the market for the backup segment. You can check out the free Veeam
agent, so you can get an idea of the full product.
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
Requires technical support
  • Virtual server backups.
  • good workflows.
  • easy to use
  • Missing rename function for backup proxy.
  • Errors could be a little more self explanatory.
  • GUI effective but simple.

Veeam Backup & Replication Reliability

Scalability can be addressed in many ways, but there is a consequence:
Higher performance and smaller backup windows may put too much stress on
production storage, and therefore, on its performance and Availability
to production workloads. To reduce stress on production storage, version
9.5 introduces a new way of reading VM disks that is optimized for
enterprise storage.
The Veeam Backup & Replication solution is up and running every time you need it as it was planned. In more than 3 years that we have been using the product every night, it might have failed or presented an error once or twice, so the availability percentage is almost at 100%.
To identify a bottleneck in the data path, Veeam Backup & Replication
detects the component with the maximum workload, the component
that works for the most time of the job. For example, you use a
low-speed storage device as the backup repository. Even if VM data is
retrieved from the SAN storage on the source side and transported over a
high-speed link, VM data flow will still be impaired at the backup
repository.

Integrating Veeam Backup & Replication

The Veeam Backup and Replication software provides full support for vCD including authentication, self-service backup and recovery and policy setting. These capabilities offer everything a provider needs to put data management in the hands of customers with the right level of access. It is easy to integrate the solution any supported software.
  • Integration with Storage Systems.
  • On demand sandbox for storage snapshots.
We have successfully used the on demand sandbox testing environment for
Veeam Backup and Replication with VMWare vSphere. This is a separate
environment where you can start one or more Virtual machines. We mainly
use it for testing of new versions, patches and upgrades, installation
of new software and troubleshoot problem with virtual machines when
something happen.
  • Not at the moment
Not at the moment.
  • Single Signon
We have successfully used the on demand sandbox testing environment for
Veeam Backup and Replication with VMWare vSphere. This is a separate
environment where you can start one or more Virtual machines. We mainly
use it for testing of new versions, patches and upgrades, installation
of new software and troubleshoot problem with virtual machines when
something happen.
With the Veeam Backup and Replication solution, features like integration with existing storage vendors works like a charm. Also the
product automatically checks for backup integrity by using Surebackup.
In case of any rare error, simple messages are shown which will help
anyone to find what caused the root issue.

Relationship with Veeam Software

The vendor we chose when implementing the Veeam Backup & Replication
solution initially help us only with the licenses required for the program to execute correctly. They were very speedy and diligent and when we told them the date we were aiming for going live with the product they helped us reach it.
The vendor we chose when implementing the Veeam Backup & Replication
solution initially did not help us with the implementation as we
decided to do it with our internal IT consultants, but when we reach out
for help they were very helpful and diligent and solve all of our
concerns.
The vendor we chose when implementing the Veeam Backup & Replication
solution helped us with the licenses required for the program to function legally and also recommended us to contract a multiyear support program, as they tend to get more expensive every year, with this option you can save some money.
The vendor we chose when implementing the Veeam Backup & Replication
solution helped us with the licenses required for the program to
function legally and also recommended us to contract a multiyear support
program, as they tend to get more expensive every year, with this
option you can save some money.

Upgrading Veeam Backup & Replication

  • Added platform support for VMware vSphere 6.7
  • Added platform support for VMware vCloud Director 9.1
  • Added platform support for Microsoft Windows Server 1803
  • Added support for Amazon S3 object storage.
  • The possibility to work with any S3 protocol compatible object storage arrays.
  • Compatibility with the latest Microsoft Windows 10 update.