Veeam Data Cloud for Microsoft 365 review
July 22, 2025

Veeam Data Cloud for Microsoft 365 review

Seth Wheeler | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Veeam Data Cloud for Microsoft 365

Backups a cloud service to on-premises, where we can keep a local copy that we have control over and retain up to our business' need. The ability to restore lost or corrupt mail that users sometimes lose. To prepare for the event that our tenant was completely lost and we had to restore our entire business mail system.

Pros

  • Simple Navigation and Interface
  • Compatible with simple storage
  • Easy to install and configure
  • Simple to maintain and administer

Cons

  • Better dashboard for age of items/mailboxes
  • Clearer logging to show what has been deleted or pruned
  • Positive: The ability to restore accidentally deleted items.
  • Positive: Peace of mind that if a user wiped their mailbox and recently deleted, we could restore it from backup.
  • Negative: Inability to finely tune retention, potentially leading to legal issues.
We knew that a single copy of our mailboxes and SharePoint data on Microsoft's side was not enough to have peace of mind. Bringing a copy of the data on-premise and having total control over it was a clear benefit. Having used other backup products, as well as other Veeam products, we knew that Veeam focuses on robust features that also include simple management tools. The pricing was a strong factor in wanting to go with the product, but that has increased in recent years.
While the product is rock-solid and only has errors when Microsoft changes things on their API side, the solution is at times too simplistic. The need to analyze and report on the data being stored is lackluster. The functionality and use of the product is a 10, but the niceties and features you would want in a product of this caliber are lacking.
Fortunately, we have not had many run-ins with having to actually restore lost or corrupt data. The largest one was a user accidentally deleted her entire mailbox and was completely stressed. Being able to have the confidence to calmly assure her that we would be able to restore her mail from a few hours ago was a great feeling to have.
We have not had much experience with restoring in place or to the original location for files, but we have used the export as .pst most frequently. Being able to mount the .pst and grab exactly what we need is a huge timesaver and prevents us from accidentally overriding something that the user may have in their active mailbox.
1. Restore to .PST
We use this feature more than anything else. Not only is this feature easy to use, it is the fastest way to get a file back, while still being able to have the manual control of performing the restore.
2. Consistent Performance
The ability to set the the distribution groups we want to backup and have the product dynamically back them up is a huge win. We essentially only have to log in to manually delete old terminated user mailboxes and to patch the product.
Veeam Data Cloud for Microsoft 365 rides the line of being overly complex and too restrictive very well. Acronis has far too many components for a small to medium business like us, whereas Arcserve requires interfacing with an unappealing graphical interface. Veeam Data Cloud for Microsoft 365 gave us a nice application with a single instance to install, nothing more.
Veeam support can be hit or miss, but when the rubber really meets the road, you can get a good engineer who has an answer. Because of the limitations of the product, they often cannot provide robust answers that allow us to meet the exact needs that we would really want. However, when it comes to solving actual issues, Veeam is quick to post hot-fixes or provide temporary workarounds until a full solution is available.

Do you think Veeam Data Cloud for Microsoft 365 delivers good value for the price?

No

Are you happy with Veeam Data Cloud for Microsoft 365's feature set?

Yes

Did Veeam Data Cloud for Microsoft 365 live up to sales and marketing promises?

Yes

Did implementation of Veeam Data Cloud for Microsoft 365 go as expected?

Yes

Would you buy Veeam Data Cloud for Microsoft 365 again?

Yes

Veeam Data Cloud for Microsoft 365 is well suited for medium-size companies who have a significant amount of free storage and want to keep their own copies for retention/legal reasons. It is also a great way to back up SharePoint sites in the event of something being lost or incorrectly changed by a user. It is not great for deep visibility into your backups and exact sizing. There is no good way to truly view which items are taking up storage without digging into PowerShell commands.

Veeam Data Cloud for Microsoft 365 Feature Ratings

Data Center Backup
7.0
Management dashboard
7
Retention options
7
Enterprise Backup
4.0
Operational reporting and analytics
3
Malware protection
3
Ransomware Recovery
6
SaaS Backup
5.3
SaaS Product Integration
8
Multiple Data Restoration Options
6
Data Auditing and Search
3
Data Storage in the Cloud or On-Premises
4

Comments

  • Abigail Fish | TrustRadius Reviewer
    Abigail Fish
    (Vendor Representative) commented a month ago
    Thank you for your honest review. We value your feedback and remain dedicated to learning and continuous improvement.

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