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Overall Satisfaction with VEGAS Pro
VEGAS Pro is currently the primary video editing software for my company. However, after this latest upgrade (to VEGAS Pro 18 Suite) [we hoped] that this new version would fix some of the stability issues of the previous version. [In my experience] the upgrade did not solve these issues. The great power of VEGAS Pro [in my opinion] is overshadowed by a lack of stability and a lack of an ability to complete a project without multiple freezes and shutdowns oftentimes losing dozens of edits due to a less than intuitive auto-save function.
Pros
- Edits and transitions are simple and effective
- Powerful audio editing function beyond what you find in comparable software
Cons
- [In my experience] there is no customer support after purchase
- [Again from my experience] auto save [is] not intuitive enough to recover all edits after a crash
- Crashes on simple projects and gets worse with complexity
- An easy to use and understand interface with many powerful editing features
- [In my experience] lost revenue due to constant crashes and loss of project advancement
Due to [what I believe to be] a decline in software stability and lack of customer support I will be using Adobe Creative Cloud moving forward. I urge others to look at other options and companies that invest in customer support.
Do you think VEGAS Pro delivers good value for the price?
No
Are you happy with VEGAS Pro's feature set?
Yes
Did VEGAS Pro live up to sales and marketing promises?
No
Did implementation of VEGAS Pro go as expected?
No
Would you buy VEGAS Pro again?
No
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