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Implementation Rating

7

The implementation was well planned but we had issues with attachments

Use Cases and Deployment Scope

We use Claims Enterprise for GC General claims through CE application & IRM Digital

Pros and Cons

It monitors and processes GC General claims through a step by step process
It has valid reports that gives detailed infomation

Improvement in Digital IRM product
Adhoc reporting

Return on Investment

Well suited for utility based company for managing Claims with all interfaces

Configuration

It monitors and processes GC General claims through a step by step process. Very sequential and the interfaces work well

Training Types Used

Online Training
In-Person Training

Online Training

6

They training was not given in our test environment so we could have trained with our data and more flexibility with our system

Key Insights

Do you think Ventiv Claims delivers good value for the price?

Yes

Are you happy with Ventiv Claims's feature set?

Yes

Did Ventiv Claims live up to sales and marketing promises?

Yes

Did implementation of Ventiv Claims go as expected?

Yes

Would you buy Ventiv Claims again?

Yes

Other Software Used

CloudNine Concordance

Likelihood to Recommend

It monitors and processes GC General claims through a step by step process