Verint Enhances the Power of Community for our Employees & Customers
April 03, 2023
Verint Enhances the Power of Community for our Employees & Customers
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- Telligent Community
Overall Satisfaction with Verint Community
We use the Verint Community for both internal and external audiences. For our more than 40,000 customer users, it is an ideal collaboration tool and provides an efficient and easy way for us to serve up the resources they need to effectively use our solutions. Verint also serves as a primary communication tool for our internal employees, allowing them access to employment resources and news when they need it.
- Great customer service!
- A variety of notification options for end users to choose from
- Role based permissions
- Blog posts can be saved as drafts and scheduled
- Would like to see OOTB reports listing subscribers
- Permission settings within specific groups could be improved
- Variety of Content Options - Blogs, Forums, Galleries
- Flexible Permission Options
- Reduced phone calls
- Central location for important news
Do you think Verint Community delivers good value for the price?
Yes
Are you happy with Verint Community's feature set?
Yes
Did Verint Community live up to sales and marketing promises?
Yes
Did implementation of Verint Community go as expected?
Yes
Would you buy Verint Community again?
Yes