Make VerintMortgage a thing
September 10, 2025

Make VerintMortgage a thing

Sam Nelson | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Verint Workforce Management

Scheduling and leave management. Would prefer to have access to real time behavior/activity from our workforce.

Pros

  • Intraday forecasting
  • Scheduling
  • Leave Management

Cons

  • Often laggy
  • Smoother leave Management process
Reduce time required by leaders to manage workload, overtime, and time off requests
It can lag and be very slow to navigate

Do you think Verint Workforce Management delivers good value for the price?

Not sure

Are you happy with Verint Workforce Management's feature set?

No

Did Verint Workforce Management live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Verint Workforce Management go as expected?

I wasn't involved with the implementation phase

Would you buy Verint Workforce Management again?

Yes

On-demand capacity management is a strong suite...things are that are less task based (like mortgage applications) have proven challenging to work with. Can you create a VerintMortgage product?

Verint Workforce Management Feature Ratings

Workforce Management Software Features
7.3
Time and Attendance Tracking
8
Scheduling and Shift Management
10
Leave Management
10
Workforce Reporting and Analytics
7
Workforce Compliance Monitoring
7
Mobile Accessibility
7
Task Assignment and Tracking
5
Forecasting and Resource Planning
5
Staffing Forecasting and Resource Planning
5
Shift Swapping and Time-Off Requests
9

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