Caution! Stay away!

From my experience, it's best if you do not sign a contract with this company once you sign a contract you cannot get out! Within my time being with them, they double billed us for 5 months, we attempted to contact them over and over and would get the same answer "an account manager would call back within 24-48 hours". Yet no one called! The only way I got their attention was to stop paying and cancel the service, but that didn't help, as they sent me a bill for a buy-out for 2 years! I ended up paying the past due amount and I received the credit finally. But now they are telling me they may not be able to reactivate my account without signing another contract! In my experience, no one would return my phone calls. Also speaking from experience, I would call customer service and they would transfer me around and around and it would lead nowhere! In my opinion, they are the worst company I have ever dealt with, as this big corporation doesn't seem to care about any of their clients!