Overall Satisfaction with Vertex
Vertex utilizes a powerful calculation engine that lets us achieve an accurate determination of sales and purchase tax in every transaction and also automates the tedious processes involved in calculating, collecting, and reporting on sales, VAT, and other transaction tax types.
- Centralized and automated indirect tax processing.
- Importing/exporting of tax data.
- Management of consumer use tax.
- An innovative way to determine calculations, taxability, and reporting on VAT and other tax-related processes.
- The main search and the backspace does not work as intended.
- The customer support ticketing system needs some improvement for ease of use.
- Accommodation of complex transactions at speed and scale.
- Improved audit performance.
- Improved tax determination accuracy for sales and purchase transactions.
- Tax accuracy
- Reporting
As the tax complexity increases and the business expands, Vertex is able to streamline and centralize indirect tax determination to reduce risk and improve audit performance.
Do you think Vertex delivers good value for the price?
Yes
Are you happy with Vertex's feature set?
Yes
Did Vertex live up to sales and marketing promises?
No
Did implementation of Vertex go as expected?
Yes
Would you buy Vertex again?
Yes