Item: Vidyard
Rating: 9
Author: Verified User

Overall Satisfaction with Vidyard

Use Cases and Deployment Scope

We are using Vidyard across our revenue departments (namely Sales and Client Success) to help include video as part of our regular reach outs to prospects and clients. Video has become a part of our prospecting efforts on the sales side and has become part of regular communications on the client success side.

Pros and Cons

Pros

Customer support.
Implementation.
Analytics.

Cons

Missing video background capabilities native to Vidyard.

Return on Investment

Greater viewer engagement.

Usability

Very easy to use.

Alternatives Considered

We did not evaluate other tools at the time.

Key Insights

Do you think Vidyard delivers good value for the price?

Yes

Are you happy with Vidyard's feature set?

Yes

Did Vidyard live up to sales and marketing promises?

Yes

Did implementation of Vidyard go as expected?

Yes

Would you buy Vidyard again?

Yes

Likelihood to Recommend

Vidyard has been very well suited to being included in an active sales cycle. There is always a good time to send a video during prospecting, and it helps open doors and strengthens relationships.

Vidyard Feature Ratings

Comments

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Monica Zhang
(Vendor Representative) commented 3 years ago
Thank you for sharing your experience using Vidyard! It's nice to hear that Vidyard is able to easily adapt into an active sales cycle for your team. As we are continuously looking for ways to improve our service, thank you for sharing your insights.

Vidyard review