Vidyard FTW! Solid screen capture tool with solid results!
September 21, 2021
Vidyard FTW! Solid screen capture tool with solid results!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Vidyard
Our company was first made aware of this tool around May 2020 as a means to provide our customers personalized support and build relationships at a distance. For myself, it allows me to show a customer how to complete the actions they are trying to complete with real examples in a simple video. I work with a lot of these questions and use Vidyard at least once a week.
- Customization of static or animated video.
- Real time data.
- Allows me to effectively demonstrate actions to the customer's understanding.
- I now have the premium version, but I'm not sure how to access some of the tools I was told are now available. Specifically, the annotation tools that I can use while recording videos. If I do have them, I have not figured out where they are.
- Increased customer confidence in our platform.
- Increased turnaround time with assistance provided to instructors (it is easier to record a video than it is to prepare a personalized series of screenshot tutorials).
Our company chose Vidyard, but honestly, after I learned about this tool and started using it, I would have chosen Vidyard over the others. It's easy to use. I love the plugin in my Chrome. It has a more intuitive UI/UX than the others and better analytics (even in the free version) than what I had encountered prior.
Do you think Vidyard delivers good value for the price?
Not sure
Are you happy with Vidyard's feature set?
Yes
Did Vidyard live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Vidyard go as expected?
I wasn't involved with the implementation phase
Would you buy Vidyard again?
Yes