Easy to use as user, value if big company, but not for us. Admin controls more complex than they needto be
November 23, 2021

Easy to use as user, value if big company, but not for us. Admin controls more complex than they needto be

Jake Soffer | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Vidyard

For sales-related videos in emails to nurture prospects.
  • Great at providing templates.
  • Great support.
  • Good blog.
  • User experience of setup and admin is not great.
  • Confusing to organize and change settings.
  • More touch points.
Being a user is simple, the admin side is overly complicated but it shouldn't be.

Do you think Vidyard delivers good value for the price?

Yes

Are you happy with Vidyard's feature set?

Yes

Did Vidyard live up to sales and marketing promises?

No

Did implementation of Vidyard go as expected?

No

Would you buy Vidyard again?

No

It's a great tool if you have a large team, but for what it is the setup should be way more intuitive.

Vidyard Feature Ratings

Lead generation
9
Video personalization
7
Video SEO
Not Rated
Integration to Marketing Automation
8
Integration to Salesforce.com
Not Rated
Integration to Marketo
Not Rated
Integration to HubSpot
9
Video access controls
Not Rated
User management
Not Rated
Video link sharing
Not Rated
Internal video
Not Rated
External video
Not Rated
Not Rated
Player customization
Not Rated
Embedded videos
Not Rated
Video quality / Bandwidth controls
Not Rated
Mobile compatibility
Not Rated
Streaming quality reports
Not Rated
Per viewer tracking
5
Per video tracking
8
Video analytics dashboard
Not Rated
On-Demand video
Not Rated
Live streaming
Not Rated
Video upload & format support
Not Rated
Video portal
Not Rated
Video comments
Not Rated