It gets the job done, but it isn't the easiest of systems
June 11, 2024

It gets the job done, but it isn't the easiest of systems

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Viewpoint ProContractor

My company uses Viewpoint ProContractor for its accounting capabilities. It does not use it for estimating or day to day inventory keeping. This product allows us to track all of our subcontracts (Appx 150 projects/year) and all the various line items associated with each project. We use Viewpoint ProContractor for contract invoices for standard projects, sales, and rentals. We also use Viewpoint ProContractor for financial reporting including Work in Process job costing, a project backlog, and monthly/quarterly/annual financials. Viewpoint ProContractor is also used in my organization to finalize payroll, however we do not use the Daily Field Reports available in the Viewpoint ProContractor program itself.

Pros

  • Line item capability inside projects
  • Ease of equipment setups
  • Employee hours and earning reports from a job perspective

Cons

  • Overall software development seems to be lacking - I know it is a program under Vista, however I do not believe Viewpoint ProContractor has the support of Viewpoint that it once did
  • The adjust contract invoice function can create financial problems with miscalculations if a change occurs from one year to the next .
  • Overall the program is very "clickly" and not very user friendly in my opinion. For example all projects must be set up with an underscore rather than a hyphen. Multiple button clicks are needed for something simple. The warnings don't always provide a solution to the error.
  • History - If I wanted to see who was last in a project setup and adjusted billing codes on a project there is no way to do so. Although it is not needed frequently it would be helpful if Viewpoint ProContractor had the capability.
  • Overall it allowed us to go electronic for certified payroll allowing us to be more accurate in reporting which was a giant win for the company
  • It's viewable pay estimates with dates and records of payment are crucial to a company like ours that relies on a general contractor and the state for payment of EADA quantites
  • Negatively training is not the easiest for the company and therefore onboarding new employees with no experience with the software is time consuming and difficult.
Previously our company used QuickBooks. We loved the ease of use, however we needed something with a certified payroll module. We have looked at migrating to Vista however the expense is quite large and the support we may or may not receive from Viewpoint is questionable. I say that becuase when Viewpoint stop servicing Viewpoint for Projects it was a very difficult time to even receive a hard drive with all of our documents that were stored within the service.

Do you think Viewpoint ProContractor delivers good value for the price?

Not sure

Are you happy with Viewpoint ProContractor's feature set?

Yes

Did Viewpoint ProContractor live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Viewpoint ProContractor go as expected?

I wasn't involved with the implementation phase

Would you buy Viewpoint ProContractor again?

Yes

It is appropriate for the size and scale of my company - 150 projects a year that has a lot going on a multiple lines with each project. However there are many features and things that go unused with the software, because of how tinkery it can be. For example - our company needs a positive pay file, however we had to employ an outside service provide to create the file within the system. Same with a Backlog - the system kind of has a report but then again it has to be manipulated in order for it be of use. It gets the job done and has the reports needed to submit for certified payroll to the state, which was why we purchased Viewpoint ProContractor, however its ease of use is one of its biggest downfalls.

ProContractor Feature Ratings

4.7
Plan distribution & viewing
Not Rated
Document sharing
2
Issue tracking & punchlists
Not Rated
Jobsite reports
5
RFI tools
Not Rated
Mobile app
Not Rated
Checklists
Not Rated
Change orders
7
6.7
Takeoff tools
Not Rated
Job costing
6
Cost databases
7
Cost calculator
7
Bid creation
Not Rated
10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
Not Rated
8.8
Pay calculation
9
Support for external payroll vendors
6
Benefit plan administration
8
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
5.0
Tracking of all physical assets
5
6.0
Dashboards
Not Rated
Standard reports
7
Custom reports
5
Data exportability
6

Comments

More Reviews of ProContractor

  1. Home
  2. Construction Management Software
  3. ProContractor Reviews
  4. User Review of ProContractor