It's good out of the box and great if you have development background to truly make it fit your culture.
April 06, 2019
It's good out of the box and great if you have development background to truly make it fit your culture.
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Viewpoint Spectrum
Viewpoint Spectrum is our accounting and cost accounting software. It is used by everyone in our company whether directly as a Spectrum user or indirectly through the use of tools that interface with the data within Spectrum for validations, automated processes, and queries. Users include Accounting, Executives, Sales, project managers, and Operations. We use it for general ledger and financial information, payroll, accounts payable, accounts receivable, job cost, equipment fleet management, and fuel inventory.
- It is a browser-based software, which means that you can get to it as long as you can use the internet.
- You have the option of purchasing the Enterprise system, which allows you the ability to label and pivot your data using cost centers. Cost centers are very powerful in that users are free to devise their own intelligent number structure and implement that into a number that is connected to every transaction created.
- With the power of SQL SSRS and Spectrum's APIs, you can access your data and connect it to multiple databases. This contributes to robust management reporting, and also allows for bidirectional information flow to reduce keying.
- It has a very strong security system, including a module called InfoLink which allows for things that are queried or written from outside of Spectrum using MS SQL or Microsoft Excel query to adhere to the internal security parameters of Spectrum per user.
- Development for Spectrum seems to operate at breakneck speed. This has provided some really awesome new features on a regular basis and also allows the software to keep up with the current trending wants. However, the needs tend to be ignored and little things are throughout the software that don't work and aren't fixed and are annoying.
- Customer service has suffered since Spectrum was taken over by Viewpoint.
- Software service packs used to be regular and meaty. Lately, they have been sparse and sparse.
- They think they have a handle on unit price work, but it's not quite according to industry standards and it's difficult to get them to understand something from an operations standpoint rather than an accounting standpoint.
- Because of the APIs we have been able to construct our own pieces where we feel Spectrum lacks customization to our specific industry needs.
I don't have any comparison here. We stacked Spectrum to Vista when we purchased Spectrum. It was owned by Dexter and Chaney at the time. So the two we tested are now both owned by the same company.