Viewpoint Spectrum - Great Software
December 05, 2019

Viewpoint Spectrum - Great Software

Carrie Lawson, M.B.A. | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Viewpoint Spectrum

We are currently using Viewpoint Spectrum for all reporting and job costing functions. It is very handy for change order logs and the document imaging function. We've needed a lot less paper around the office.

Pros

  • Job costing
  • WIP report
  • Pulling in data to Excel

Cons

  • Certified payroll reporting
  • Quarterly Reporting
  • Emailing direct deposits
  • This is the only product we have used since opening the company.
Since their merger, the customer service function has really taken a downfall. I use to be able to get right to a rep and they were very helpful. Now, I have to wait for a long time and if I have an issue early in the morning they aren't open for support yet (not on East Coast time).
Viewpoint has much more functionally and much easier to use. The reporting is a lot better and easier to read. However, in Timberline they have the certified reporting automatically transfer onto the forms along with all the quarterly reporting.
The real-time reporting is great.

Comments

More Reviews of Viewpoint Spectrum