Viewpoint Spectrum Review
March 16, 2023

Viewpoint Spectrum Review

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review

Modules Used

  • Viewpoint HR Management
  • Spectrum Service Tech Mobile App

Overall Satisfaction with Viewpoint Spectrum

We signed a contract to move our company to Viewpoint Spectrum software from Quickbooks and it was a disaster. The software: in my opinion is extremely not user-friendly. In my experience, there are so many different check boxes on every single module and if you don't have one set right you get errors. The accounting side is okay, but the order entry, project management side is extremely tough to use, in my opinion, to get the right information to report on. I believe the consultant is happy to design work arounds at the rate of $250 an hour. In my experience there are no stock invoices to use...so oh by the way, you have to buy Crystal Reports and design them yourself...or through the consulatant at $250 an hour. I believe nothing flows easily like they said it would. I expected this software to replace several others and work as a cohesive business portal. In my experience, it didn't. I believe the farther we got along the more we were just taking our information from our other software and exporting them to excel and then to Viewpoint Spectrum. We ended up staying with Quickbooks but upgrading to Enterprise.
  • Accounting
  • Web access
  • Order Entry Module
  • Payroll
  • Workorder Module
  • In my experience, it cost us $80K for a boat anchor of a software.
  • In my experience, it almost bankrupted our company
In my experience, it was very hard to use for all kinds of different employees.
In my experience, not at all. I believe we have not benefited. We ended our implementation with a giant invoice. I believe they won't negotiate any sort of discount with us.
Quickbooks Enterprise is much easier to use with a lot of the same more advanced features. From my experience, I wouldn't recommend Viewpoint Spectrum

Do you think Viewpoint Spectrum delivers good value for the price?

No

Are you happy with Viewpoint Spectrum's feature set?

No

Did Viewpoint Spectrum live up to sales and marketing promises?

No

Did implementation of Viewpoint Spectrum go as expected?

No

Would you buy Viewpoint Spectrum again?

No

It is great if you want to piece every part of the software together with your more modern app/cloud systems via Excel.

I wouldn't recommend it to any Construction company unless you have armies of people to implement it and it will still be kind of behind the technology that is available today.

Viewpoint Spectrum Feature Ratings

Accounts payable
4
Accounts receivable
4
Global Financial Support
Not Rated
Primary and Secondary Ledgers
4
Journals and Reconciliations
5
Configurable Accounting
4
Standardized Processes
3
Billing Management
3
Cash and Asset Management
4
Period Close
7
Inventory tracking
5
Location management
5
Pricing
3
Order entry
1
Cost of goods sold
3
Pay calculation
2
Benefit plan administration
2
Direct deposit files
1
Dashboards
4
Standard reports
4
Custom reports
5
API for custom integration
5
Role-based user permissions
8
Single sign-on capability
7
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
Bids Analyzed and Compared
5
Contract Authoring
5
Contract Repository
5
Requisitions-to-Purchase Orders Integrated
5
Supplier Management
5
Not Rated