Viralheat helps capture Dragons.
Jeremy Webb profile photo
August 29, 2013

Viralheat helps capture Dragons.

Score 8 out of 10
Vetted Review
Verified User
Review Source

Software Version


Modules Used

  • Stream, Explore, Messages, Analytics, Sources, Tools

Overall Satisfaction

  • Viralheat has grown into an excellent all-in-one tool for social media management.
  • We use it predominantly for reputation management and monitoring purposes - looking for brand mentions and relevant topics so we can measure the impact of our marketing and communication efforts and make connections where appropriate. We currently use HootSuite for social publishing, since this functionality was not originally available in Viralheat - although multi-channel publishing is now part of the Viralheat platform.
  • Viralheat works well in all aspects, although we would like to see a little more Google+ integration as this platform emerges as a real contender.
  • Discovering mentions from influencers that we can follow up has led to useful PR opportunities, as well as capturing "Dragon's Den" TV star Duncan Bannatyne as a patron for the charity Forces Children's Trust following favourable mentions of the charity on Twitter.
Viralheat delivers great value and is constantly improving it's feature set.