Vista Reports: Functional and Robust!
Overall Satisfaction with Viewpoint Vista
Vista by Viewpoint is being used across our
entire company. Our accounting department uses it for accounts payable,
accounts receivable, payroll, financials. Our contracts department uses it for vendor
master records and audits of master file agreements and individual contracts. Our
purchasing department uses it for the purchase orders. Our human resource
department uses it for safety training tracking, onboarding, employment
history, salary history, employee turnover analytics, benefit selection history,
vacation scheduling and tracking (in conjunction with our payroll department) and general record keeping. Maintenace uses it for master
equipment file, equipment maintenance history, preventative maintenance
scheduling, parts and component orders, and work orders. Fleet operations use it for milage tracking, fleet management
and asset tracking. Equipment services use if for fleet maintenance management
and general maintenance tracking. Operations use it for job costing,
project management, and projections.
entire company. Our accounting department uses it for accounts payable,
accounts receivable, payroll, financials. Our contracts department uses it for vendor
master records and audits of master file agreements and individual contracts. Our
purchasing department uses it for the purchase orders. Our human resource
department uses it for safety training tracking, onboarding, employment
history, salary history, employee turnover analytics, benefit selection history,
vacation scheduling and tracking (in conjunction with our payroll department) and general record keeping. Maintenace uses it for master
equipment file, equipment maintenance history, preventative maintenance
scheduling, parts and component orders, and work orders. Fleet operations use it for milage tracking, fleet management
and asset tracking. Equipment services use if for fleet maintenance management
and general maintenance tracking. Operations use it for job costing,
project management, and projections.
Pros
- Lots of useful reports out of the box.
- Ease of use and navigation.
- Ease to modify existing reports to fit your needs.
- Very easy to customize
Cons
- Support can take some time to get back with you, but they are currently working on that.
- The knowledge base is a real mess, unorganized, and it's sometimes hard to find the answers you are looking for.
- Gaining the ability to manipulate reports in-house has saved us a great deal of money.
Do you think Viewpoint Vista delivers good value for the price?
Not sure
Are you happy with Viewpoint Vista's feature set?
Yes
Did Viewpoint Vista live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Viewpoint Vista go as expected?
I wasn't involved with the implementation phase
Would you buy Viewpoint Vista again?
Yes
Vista Feature Ratings
Vista Support
Pros | Cons |
---|---|
Problems get solved Kept well informed Support cares about my success Quick Initial Response | Slow Resolution Poor followup Escalation required |
Yes we pay for support and updates.
Yes - We reported a bug and it took several months to get it fixed and many level of support.
Using Vista
Pros | Cons |
---|---|
Like to use Relatively simple Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | Difficult to use |
- Report Generation
- Report Customizations
- Form Customizations
- Workflow processes
Comments
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