Visual TruView an outstanding solution!
April 03, 2018

Visual TruView an outstanding solution!

Victor Arana | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Visual TruView

TruView is one of my main IT N-Tier apps that allows me to report network behavior, server stats and issues and also dig into the apps that are installed within those servers. One of the important thing is that TruView is giving me the governance to isolate issues whether the problem is application, server, client, or network related. Also, it gives me the advantage to monitor VoiP solutions in my hybrid environment and the chance to monitor the apps performance to detect issues without impacting the core production.

Pros

  • The app monitoring gives you the details to set different filters and do a quick identification of the root cause of the problem.
  • Remarkable ability to store details of performance to analyze baselining, run advance troubleshooting, error detection and catalog by trends.
  • The ability to sync with a device/interface whether is physical or virtual gives me the standpoint to set analysis upon network traffic across LAN or WAN and also get the insight of Cloud segments, setting the triggers to find out where the behavior changes to non-production traffic.

Cons

  • As a management tool to App and Net performance monitoring the lack of knowledge from IT Admins or Net Admins can be overwhelming. Since to set all the features and customize the reports and get the most of the product the final administrator needs to fill out a decent Networking requirements.
  • TruView adapts well to large companies, but it can be a tough challenge for IT departments since it requires a lot of teamwork to achieve the potential the program has.
  • Helps out to identify issues within the LAN and WLAN design of companies but it doesn't solve the problem by it's own, it gives you the root cause of configuration and design issues.
  • Tool consolidation, an amazing GUI that shows the most from the very beginning helping the IT Teams to set their own dashboards according to their needs.
  • When they meant one price tag, that's it! You won't get a headache after the purchase process is done.
  • Better be ready to set the scales your organization requires because if you miss something in the design you could get an application size that overrides your initial budget.
Visual TruView is a solid competitor with solutions such as SolarWinds NPM, Nagios, PRTG, or SolarWinds NTA. Why we chose TruView was because it goes straight to what we were looking for, no hidden modules or subscriptions to secondaries licensing terms, to get the results that we were expecting. TruView takes it to another level.
As a application it stands for what it offers. One single box, one single price, and the rest is part of the experience of the IT Teams to get the most from a quite complete solution. Visual TruView has an amazing dashboard that can be customized to meet the needs of the business, and can get involved in the ITSM development insights to leverage SLA monitoring. It has a well sustainable discovery engine to get the specs of applications, servers and sites. If you're looking for a solution that can give you reporting advantages this is it, but you need to get yourself into this solution from day one to design a proper strategy for its deployment.

For less complex companies I strongly recommend to find a solution that can take you to parallel result with less investment.

TruView Feature Ratings

Network Performance Monitoring
9.2
Automated network device discovery
9
Network monitoring
10
Baseline threshold calculation
8
Alerts
9
Network capacity planning
10
Packet capture analysis
8
Network mapping
9
Customizable reports
10
Wireless infrastructure monitoring
9
Hardware health monitoring
10

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